:root{
  --brand:#0b4a7d;
  --brand-2:#1468a8;
  --brand-soft:#eaf3fb;
  --ink:#17212b;
  --muted:#6b7785;
  --line:#e4eaf0;
  --surface:#ffffff;
  --surface-2:#f5f8fb;
  --success:#198754;
  --warning:#a56500;
  --danger:#c53b3b;
  --shadow:0 14px 38px rgba(25,52,77,.10);
  --radius:16px;
  --max-width:1180px;
}

*{box-sizing:border-box}
html,body{min-height:100%;margin:0}
body{
  color:var(--ink);
  font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;
  background:#eef3f7;
  -webkit-font-smoothing:antialiased;
}
body::before{
  content:"";
  position:fixed;
  inset:0;
  background:
    linear-gradient(rgba(238,243,247,.92),rgba(238,243,247,.96)),
    url('/backgrounds/background.jpg') center/cover no-repeat;
  z-index:-2;
}
.bg-overlay{min-height:100vh;padding-bottom:26px}

.container-card{
  width:min(calc(100% - 28px),var(--max-width));
  margin:0 auto;
}
.page-shell{padding-top:24px}
.page-card,.card-elevated,.card{
  background:rgba(255,255,255,.98);
  border:1px solid rgba(219,228,237,.95);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
}
.page-card{padding:26px}
.card{box-shadow:0 8px 24px rgba(25,52,77,.07)}
.card-elevated{box-shadow:var(--shadow)}

/* Header */
.app-header{
  position:sticky;
  top:0;
  z-index:1030;
  background:rgba(255,255,255,.94);
  backdrop-filter:blur(12px);
  border-bottom:1px solid rgba(215,225,235,.9);
}
.app-header .navbar{padding:.7rem 0}
.brand-mark{
  width:38px;height:38px;border-radius:11px;
  display:inline-flex;align-items:center;justify-content:center;
  color:#fff;background:linear-gradient(135deg,var(--brand),var(--brand-2));
  font-weight:800;letter-spacing:-.04em;
  box-shadow:0 6px 16px rgba(11,74,125,.22);
}
.brand-copy{line-height:1.05}
.brand-copy strong{display:block;font-size:.98rem;color:var(--ink)}
.brand-copy small{color:var(--muted);font-size:.72rem}
.nav-user{
  display:inline-flex;align-items:center;gap:.55rem;
  padding:.38rem .65rem;border-radius:999px;background:var(--surface-2);
  color:var(--muted);font-size:.84rem
}
.nav-user .avatar{
  width:28px;height:28px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;
  background:var(--brand-soft);color:var(--brand);font-weight:700
}

/* Typography */
.page-title{font-size:1.65rem;font-weight:750;letter-spacing:-.025em;margin:0}
.page-subtitle{color:var(--muted);margin:.35rem 0 0}
.section-title{font-size:1rem;font-weight:750;margin:0 0 .85rem}
.eyebrow{font-size:.74rem;text-transform:uppercase;letter-spacing:.08em;color:var(--brand);font-weight:800}
.text-muted{color:var(--muted)!important}

/* Buttons */
.btn{border-radius:10px;font-weight:650;padding:.55rem .85rem}
.btn-sm{border-radius:9px;padding:.38rem .65rem;font-size:.82rem}
.btn-primary{background:var(--brand);border-color:var(--brand)}
.btn-primary:hover,.btn-primary:focus{background:#083d69;border-color:#083d69}
.btn-success{background:#18794e;border-color:#18794e}
.btn-light{background:#f4f7fa;border-color:#e3e9ef;color:#435160}
.btn-outline-primary{color:var(--brand);border-color:#9cc3df}
.btn-outline-primary:hover{background:var(--brand);border-color:var(--brand)}

/* Forms */
.form-label{font-weight:650;color:#344252;font-size:.9rem}
.form-control,.form-select{
  border-radius:11px;border:1px solid #cfd9e3;background:#fff;
  padding:.67rem .8rem;min-height:44px
}
.form-control:focus,.form-select:focus{
  border-color:#6ba6d0;box-shadow:0 0 0 .22rem rgba(20,104,168,.12)
}
textarea.form-control{min-height:auto}
.form-text{color:var(--muted)}

/* Flash */
.flash-stack{padding-top:14px}
.alert{border-radius:12px;border-width:1px}

/* Tables */
.table-wrap{border:1px solid var(--line);border-radius:14px;overflow:hidden;background:#fff}
.table{margin-bottom:0}
.table thead th{
  background:#f6f9fc;color:#526171;font-size:.75rem;text-transform:uppercase;letter-spacing:.045em;
  border-bottom:1px solid var(--line);padding:.8rem .9rem;white-space:nowrap
}
.table tbody td{padding:.85rem .9rem;vertical-align:middle;border-color:#edf1f5}
.table-hover tbody tr:hover{background:#f8fbfd}
.table a.ticket-link{font-weight:750;text-decoration:none;color:var(--brand)}
.table .actions{display:flex;gap:.4rem;flex-wrap:wrap}

/* Status */
.status{
  display:inline-flex;align-items:center;gap:.35rem;padding:.38rem .62rem;border-radius:999px;
  font-weight:700;font-size:.78rem;line-height:1;white-space:nowrap;text-transform:capitalize
}
.status::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor;opacity:.65}
.status[data-status="aberto"]{background:#e7f2ff;color:#0b5fa5}
.status[data-status="novo"]{background:#edf0ff;color:#4d58b5}
.status[data-status="aguardando resposta"]{background:#fff3d8;color:#8a5800}
.status[data-status="em atendimento"]{background:#f1eaff;color:#6e3caf}
.status[data-status="finalizado"]{background:#e5f6ee;color:#16724b}

/* Dashboard */
.summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:20px 0}
.summary-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px 18px;box-shadow:0 6px 18px rgba(25,52,77,.05)}
.summary-card small{display:block;color:var(--muted);font-weight:650;margin-bottom:3px}
.summary-card strong{font-size:1.65rem;line-height:1.1}
.filter-bar{background:#f7f9fc;border:1px solid var(--line);border-radius:14px;padding:14px}

/* Ticket */
.ticket-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}
.ticket-meta{display:flex;gap:16px;flex-wrap:wrap;color:var(--muted);font-size:.9rem;margin-top:8px}
.description-box{background:#f8fafc;border:1px solid var(--line);border-radius:12px;padding:16px;white-space:pre-wrap}
.attachment-list{display:grid;gap:9px}
.attachment-item{display:flex;justify-content:space-between;align-items:center;gap:12px;border:1px solid var(--line);border-radius:12px;padding:11px 13px;background:#fff}
.attachment-name{font-weight:700;word-break:break-word}
.comment-list{display:grid;gap:10px}
.comment-item{border:1px solid var(--line);border-radius:13px;padding:13px 15px;background:#fff}
.comment-meta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:.8rem;margin-bottom:5px}
.comment-body{white-space:pre-wrap;word-break:break-word}
.panel-soft{border:1px solid var(--line);background:#f8fafc;border-radius:14px;padding:16px}

/* Login */
.auth-shell{min-height:calc(100vh - 84px);display:flex;align-items:center;justify-content:center;padding:34px 14px}
.auth-card{width:min(100%,440px);background:#fff;border:1px solid var(--line);border-radius:18px;padding:28px;box-shadow:var(--shadow)}
.auth-badge{width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;background:var(--brand-soft);color:var(--brand);font-size:1.2rem;font-weight:800;margin-bottom:16px}

/* Empty states */
.empty-state{text-align:center;padding:42px 18px;color:var(--muted)}
.empty-state strong{display:block;color:var(--ink);font-size:1.05rem;margin-bottom:5px}

/* Footer */
.app-footer{padding:22px 0 4px;color:#778493;font-size:.8rem;text-align:center}

/* Misc */
.file-link{text-decoration:none;font-weight:650;color:var(--brand)}
.pagination .page-link{border-radius:9px!important;margin:0 3px;color:var(--brand);border-color:var(--line)}
.pagination .page-item.active .page-link{background:var(--brand);border-color:var(--brand)}
.modal-content{border:0;border-radius:16px;box-shadow:var(--shadow)}
pre{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.78rem;margin:0}

@media(max-width:991px){
  .summary-grid{grid-template-columns:1fr}
  .app-header .navbar-collapse{padding-top:12px}
  .nav-actions{align-items:stretch!important;flex-direction:column!important}
  .nav-user{justify-content:center}
}
@media(max-width:767px){
  .page-card{padding:18px}
  .page-title{font-size:1.35rem}
  .ticket-head{flex-direction:column}
  .attachment-item{align-items:flex-start;flex-direction:column}
  .table-wrap{border-radius:11px}
  .table thead{display:none}
  .mobile-card-table tbody,.mobile-card-table tr,.mobile-card-table td{display:block;width:100%}
  .mobile-card-table tr{padding:10px 12px;border-bottom:1px solid var(--line)}
  .mobile-card-table td{border:0;padding:.28rem .2rem}
  .mobile-card-table td[data-label]::before{content:attr(data-label);display:inline-block;min-width:105px;color:var(--muted);font-size:.75rem;font-weight:700;text-transform:uppercase}
  .mobile-card-table .actions{padding-top:7px}
}

/* ===== Etapa 2: priorização, filas e timeline ===== */
.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.kpi-card{display:flex;align-items:center;gap:13px;padding:15px 16px;border:1px solid var(--line);border-radius:15px;background:#fff;color:var(--ink);text-decoration:none;transition:.18s ease;box-shadow:0 5px 16px rgba(25,52,77,.04)}
.kpi-card:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(25,52,77,.09);border-color:#c6d6e4;color:var(--ink)}
.kpi-card.is-active{outline:2px solid rgba(11,74,125,.22);border-color:#90b8d5}
.kpi-icon{width:42px;height:42px;border-radius:13px;display:flex;align-items:center;justify-content:center;background:#eaf3fb;color:var(--brand);font-weight:900;font-size:1.1rem;flex:0 0 auto}
.kpi-card small{display:block;color:var(--muted);font-weight:700;line-height:1.1}.kpi-card strong{display:block;font-size:1.55rem;line-height:1.15;margin:.15rem 0}.kpi-card span{display:block;color:var(--muted);font-size:.72rem;line-height:1.25}
.kpi-alert .kpi-icon{background:#fff0ef;color:#bd3535}.kpi-alert strong{color:#a52c2c}.kpi-wait .kpi-icon{background:#fff5dc;color:#9b6200}.kpi-success .kpi-icon{background:#e8f6ef;color:#18744d}
.dashboard-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:0 2px 10px;color:var(--muted);font-size:.86rem}.toolbar-dot{padding:0 .35rem}
.row-needs-action{background:#fffafa!important}.row-needs-action td:first-child{box-shadow:inset 4px 0 0 #d95858}.row-user-action{background:#fffdf7!important}.row-user-action td:first-child{box-shadow:inset 4px 0 0 #d39a28}
.queue-badge{display:inline-flex;align-items:center;padding:.23rem .5rem;border-radius:999px;font-size:.69rem;font-weight:800;line-height:1}.queue-admin{background:#ffebe9;color:#a72f2f}.queue-user{background:#fff2cf;color:#8b5900}.queue-user-action{background:#fff0c8;color:#8c5700}
.last-activity{display:flex;flex-direction:column;gap:2px;white-space:nowrap}.last-activity strong{font-size:.84rem;font-weight:700}.last-activity small{color:var(--muted);font-size:.7rem}.attachment-count{white-space:nowrap;font-weight:700;color:#526171}
.action-banner,.waiting-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;border-radius:14px;padding:14px 16px}.action-banner{background:#fff7e3;border:1px solid #f0d591;color:#704600}.action-banner-admin{background:#fff0ef;border-color:#efbfba;color:#8f2929}.waiting-banner{background:#eef6fd;border:1px solid #c9dfef;color:#325b79}.action-banner div,.waiting-banner{line-height:1.3}.action-banner strong,.waiting-banner strong{display:block}.action-banner span:not(.action-banner-icon),.waiting-banner span{display:block;font-size:.82rem;margin-top:2px;opacity:.82}.action-banner-icon{font-size:1.45rem;font-weight:900}
.interaction-grid{display:grid;grid-template-columns:2fr 1fr;gap:12px}.interaction-main{min-width:0}.admin-action-grid{display:grid;grid-template-columns:1fr 2fr 1.15fr;gap:12px;align-items:stretch}.admin-action-grid>.panel-soft{height:100%}
.timeline{position:relative;display:grid;gap:0}.timeline::before{content:"";position:absolute;left:19px;top:18px;bottom:18px;width:2px;background:#e3eaf0}.timeline-item{display:grid;grid-template-columns:40px 1fr;gap:12px;position:relative;padding-bottom:13px}.timeline-item:last-child{padding-bottom:0}.timeline-marker{position:relative;z-index:1;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#fff;border:2px solid #d6e2ec;font-size:.82rem;box-shadow:0 3px 8px rgba(25,52,77,.06)}.timeline-comment .timeline-marker{border-color:#a9cce5}.timeline-attachment .timeline-marker{border-color:#d3c4eb}.timeline-status .timeline-marker{border-color:#efcf8b}.timeline-created .timeline-marker{border-color:#a8d6be;color:#18744d;font-weight:900}
.timeline-card{border:1px solid var(--line);border-radius:13px;padding:12px 14px;background:#fff}.timeline-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.timeline-head>div{display:flex;gap:7px;align-items:baseline;flex-wrap:wrap}.timeline-head strong{font-size:.9rem}.timeline-head span,.timeline-head time{color:var(--muted);font-size:.74rem}.timeline-text{margin-top:8px;white-space:pre-wrap;word-break:break-word;font-size:.9rem}.timeline-file{margin-top:8px;display:flex;justify-content:space-between;align-items:center;gap:12px;background:#f7f9fc;border-radius:10px;padding:8px 10px}.timeline-file span{font-weight:700;word-break:break-word}.timeline-status-change{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:8px}.timeline-status-change .status{font-size:.69rem;padding:.3rem .48rem}
.priority-table tbody tr{transition:background .15s ease}

@media(max-width:1100px){.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-action-grid{grid-template-columns:1fr 1fr}.admin-action-grid>.panel-soft:nth-child(2){grid-column:span 1}}
@media(max-width:767px){.kpi-grid{grid-template-columns:1fr}.interaction-grid,.admin-action-grid{grid-template-columns:1fr}.timeline-head{flex-direction:column;gap:3px}.timeline-file{align-items:flex-start;flex-direction:column}.timeline::before{left:17px}.timeline-item{grid-template-columns:36px 1fr;gap:9px}.timeline-marker{width:34px;height:34px}.dashboard-toolbar{align-items:flex-start;flex-direction:column}}

/* ===== ETAPA 3: prioridade e SLA ===== */
.priority-badge{display:inline-flex;align-items:center;gap:.35rem;padding:.32rem .6rem;border-radius:999px;font-size:.75rem;font-weight:800;text-transform:uppercase;letter-spacing:.035em;white-space:nowrap}
.priority-baixa{background:#eef2f7;color:#52606d}.priority-normal{background:#e8f1ff;color:#245aa8}.priority-alta{background:#fff1d6;color:#985e00}.priority-urgente{background:#ffe3e3;color:#b42318;box-shadow:0 0 0 1px rgba(180,35,24,.08) inset}
.sla-chip{display:inline-flex;padding:.34rem .62rem;border-radius:999px;font-size:.76rem;font-weight:700;white-space:nowrap}.sla-box{display:flex;flex-direction:column;gap:.08rem}.sla-box strong{font-size:.82rem}.sla-box small{font-size:.7rem}.sla-summary{border-radius:12px;padding:.65rem .8rem;display:flex;flex-direction:column}.sla-summary small{opacity:.75}.sla-summary strong{font-size:.88rem}
.sla-none{color:#7a8492}.sla-ok{background:#e9f8ef;color:#16763e}.sla-warning{background:#fff4d8;color:#8b5b00}.sla-overdue{background:#ffe4e4;color:#b42318;font-weight:700}
.kpi-danger{border-color:rgba(180,35,24,.2)}.kpi-danger .kpi-icon{background:#ffe4e4;color:#b42318}.kpi-priority{border-color:rgba(152,94,0,.18)}.kpi-priority .kpi-icon{background:#fff1d6;color:#985e00}
.row-needs-action:has(.sla-overdue){box-shadow:inset 4px 0 0 #b42318}
@media (max-width:991.98px){.sla-box strong{font-size:.78rem}.priority-badge,.sla-chip{white-space:normal;text-align:center}}

/* ===== Etapa 4: colaboração e produtividade ===== */
.presence-warning{background:#fff3cd;border:1px solid #ffe69c;border-radius:12px;padding:12px 14px;color:#664d03}
.reopen-banner{display:flex;justify-content:space-between;gap:16px;align-items:center;background:#fff7e6;border:1px solid #ffd591;border-radius:14px;padding:14px 16px}
.new-badge{display:inline-flex;align-items:center;padding:2px 7px;border-radius:999px;background:#dc3545;color:#fff;font-size:.68rem;font-weight:800;text-transform:uppercase;letter-spacing:.03em}
.reopen-mini{display:inline-flex;padding:2px 7px;border-radius:999px;background:#fff3cd;color:#856404;font-size:.68rem;font-weight:700}
.quick-replies{display:flex;gap:6px;flex-wrap:wrap}
.quick-reply{border:1px solid #d7dce3;background:#fff;border-radius:999px;padding:5px 9px;font-size:.76rem;color:#495057;cursor:pointer}
.quick-reply:hover{background:#f1f4f8;border-color:#aeb7c2}
.timeline-internal .timeline-card{background:#fff9e8;border-color:#f2d98d}
.timeline-internal .timeline-marker{background:#ffc107;color:#212529}
.solution-box,.rating-box,.watcher-list{background:#f8fafc;border:1px solid #e3e8ef;border-radius:10px;padding:10px 12px}
.solution-box small{display:block;color:#6c757d;font-weight:700;margin-bottom:4px;text-transform:uppercase;font-size:.7rem}
.rating-box{background:#f5fbf6;border-color:#cfe9d4}
.closed-actions{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media(max-width:768px){.closed-actions{grid-template-columns:1fr}.reopen-banner{align-items:flex-start;flex-direction:column}}


/* Etapa 5 — central de notificações e acabamento de segurança */
.page-utility{display:flex;justify-content:flex-end;margin-bottom:10px}.notification-link{position:relative;text-decoration:none;background:#fff;border:1px solid rgba(15,23,42,.09);border-radius:10px;padding:7px 12px;color:#334155;font-size:.9rem}.notification-count{display:inline-flex;align-items:center;justify-content:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#dc2626;color:#fff;font-size:.72rem;font-weight:800;margin-left:6px;box-shadow:0 0 0 2px #fff}.notification-list{border:1px solid rgba(15,23,42,.08);border-radius:14px;overflow:hidden;background:#fff}.notification-item{display:flex;gap:14px;padding:16px 18px;text-decoration:none;color:inherit;border-bottom:1px solid rgba(15,23,42,.07);transition:background .15s ease}.notification-item:last-child{border-bottom:0}.notification-item:hover{background:#f8fafc}.notification-unread{background:#f0f7ff}.notification-dot{width:9px;height:9px;border-radius:50%;background:#cbd5e1;margin-top:7px;flex:0 0 auto}.notification-unread .notification-dot{background:#2563eb;box-shadow:0 0 0 4px rgba(37,99,235,.12)}.notification-body{min-width:0;flex:1}.notification-body time{white-space:nowrap;color:#64748b;font-size:.78rem}.notification-message{margin-top:5px;color:#475569}.notification-meta{display:flex;gap:10px;margin-top:8px;color:#94a3b8;font-size:.75rem;text-transform:uppercase;letter-spacing:.04em}

/* ===== Visual profissional / fluxo + abas ===== */
:root{--pro-bg:#f4f7fa;--pro-card:#ffffff;--pro-ink:#17212b;--pro-muted:#6b7785;--pro-line:#e5ebf0;--pro-soft:#f8fafc;--pro-blue:#0b4a7d;--pro-blue2:#0f6aa8;--pro-shadow:0 10px 32px rgba(31,50,68,.07)}
body{background:var(--pro-bg);color:var(--pro-ink)}
.pro-bg{background:linear-gradient(180deg,#f8fafc 0,#f3f6f9 36%,#f4f7fa 100%);min-height:100vh}.pro-shell{padding-top:26px;padding-bottom:42px}
.pro-header{background:rgba(255,255,255,.96);border-bottom:1px solid var(--pro-line);box-shadow:0 3px 16px rgba(31,50,68,.04);position:sticky;top:0;z-index:1030;backdrop-filter:blur(10px)}
.pro-header .navbar{padding:12px 0}.brand-mark-pro{width:42px;height:42px;border-radius:11px;font-size:.95rem}.brand-copy strong{font-size:.94rem}.brand-copy small{font-size:.68rem;color:var(--pro-muted)}
.app-main-nav{display:flex;align-items:center;gap:4px}.app-nav-link{color:#536171;text-decoration:none;font-size:.86rem;font-weight:700;padding:9px 12px;border-radius:9px}.app-nav-link:hover{background:#f1f5f8;color:var(--pro-blue)}
.user-pill{display:flex;align-items:center;gap:8px;padding:4px 9px 4px 4px;border:1px solid var(--pro-line);border-radius:999px;background:#fff}.user-pill-copy{display:flex;flex-direction:column;line-height:1.05}.user-pill-copy strong{font-size:.77rem}.user-pill-copy small{font-size:.64rem;color:var(--pro-muted);margin-top:3px}.pro-flash-stack{padding-top:12px}
.workspace-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:22px;margin-bottom:20px}.workspace-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.workspace-hero .page-title{font-size:1.82rem;letter-spacing:-.035em}.workspace-hero .page-subtitle{max-width:720px}
.workspace-tabs{display:flex;gap:4px;border-bottom:1px solid var(--pro-line);margin-bottom:18px;overflow-x:auto}.workspace-tab{appearance:none;border:0;background:transparent;text-decoration:none;color:#596779;padding:12px 16px 13px;min-width:145px;border-bottom:2px solid transparent;display:flex;flex-direction:column;align-items:flex-start;gap:2px;cursor:pointer}.workspace-tab span{font-size:.85rem;font-weight:800}.workspace-tab small{font-size:.67rem;color:#8a96a3}.workspace-tab:hover{color:var(--pro-blue)}.workspace-tab.active{color:var(--pro-blue);border-bottom-color:var(--pro-blue)}.workspace-tab.active small{color:#64839d}.compact-tabs .workspace-tab{min-width:130px}.user-tabs .workspace-tab{min-width:155px}
.flow-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:18px}.flow-kpi{display:flex;align-items:center;gap:10px;padding:13px;border:1px solid var(--pro-line);border-radius:13px;background:#fff;text-decoration:none;color:var(--pro-ink);min-width:0}.flow-kpi:hover,.flow-kpi.active{border-color:#a9bfd0;box-shadow:0 6px 18px rgba(31,50,68,.06);color:var(--pro-ink)}.flow-kpi-icon{width:34px;height:34px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:900;background:#eef3f7;color:#4c6274;flex:0 0 auto}.flow-kpi-icon.blue{background:#e9f4fb;color:#0f6aa8}.flow-kpi-icon.amber{background:#fff4d9;color:#9a6500}.flow-kpi-icon.red,.flow-kpi-icon.danger{background:#ffe9e7;color:#b23a31}.flow-kpi-icon.orange{background:#fff0df;color:#a85a00}.flow-kpi-icon.green{background:#e9f6ee;color:#25714b}.flow-kpi div{min-width:0}.flow-kpi small,.flow-kpi span{display:block;color:#87929d;font-size:.63rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.flow-kpi strong{display:block;font-size:1.25rem;line-height:1.05;margin:2px 0}
.workspace-card{background:var(--pro-card);border:1px solid var(--pro-line);border-radius:16px;box-shadow:var(--pro-shadow);overflow:hidden}.workspace-card-head{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 20px;border-bottom:1px solid var(--pro-line)}.workspace-card-head h2{font-size:1rem;margin:0;font-weight:800}.workspace-card-head p{font-size:.76rem;color:var(--pro-muted);margin:3px 0 0}
.pro-filterbar{display:grid;grid-template-columns:minmax(280px,2.2fr) 1fr 1fr 1fr auto;gap:8px;padding:14px 20px;border-bottom:1px solid var(--pro-line);background:#fbfcfd}.user-filterbar{grid-template-columns:minmax(280px,1fr) 220px}.pro-filterbar .form-control,.pro-filterbar .form-select{height:40px;border-color:#dfe6ec;background:#fff;font-size:.82rem}.pro-search{position:relative}.pro-search>span{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:#8997a5;z-index:2}.pro-search input{padding-left:34px}
.pro-table-wrap{margin:0}.pro-table{margin:0}.pro-table thead th{padding:11px 13px;background:#f7f9fb;border-bottom:1px solid var(--pro-line);font-size:.67rem;text-transform:uppercase;letter-spacing:.045em;color:#7a8794;font-weight:800;white-space:nowrap}.pro-table tbody td{padding:13px;border-color:#edf1f4;font-size:.82rem}.pro-table tbody tr:hover{background:#fbfdff}.pro-ticket-row.needs-action td:first-child{box-shadow:inset 3px 0 0 #d34b43}.pro-ticket-row.needs-user-action td:first-child{box-shadow:inset 3px 0 0 #d59a27}.ticket-id-cell{display:flex;align-items:center;gap:6px}.ticket-id-cell>a{font-weight:900;text-decoration:none;color:var(--pro-blue)}.context-cell{display:flex;flex-direction:column;gap:2px}.context-cell strong{font-size:.82rem}.context-cell span{font-size:.7rem;color:var(--pro-muted)}.assignee-chip{display:inline-flex;padding:5px 8px;border-radius:8px;background:#eef4f8;color:#36586e;font-weight:700;font-size:.72rem}.assignee-chip.muted{background:#f4f5f6;color:#8b949e}.stage-cell{display:flex;flex-direction:column;align-items:flex-start;gap:4px}.stage-cell small{font-size:.66rem}.pro-empty{padding:48px 20px}
.ticket-topbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px}.ticket-workspace{background:#fff;border:1px solid var(--pro-line);border-radius:17px;box-shadow:var(--pro-shadow);overflow:hidden}.ticket-summary-card{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;padding:24px 26px 18px}.ticket-summary-main h1{font-size:1.55rem;letter-spacing:-.025em;margin:4px 0 6px;font-weight:800}.ticket-summary-main h1 span{color:#768492;font-weight:600}.ticket-summary-main p{margin:0;color:var(--pro-muted);font-size:.8rem}.ticket-summary-badges{display:flex;align-items:flex-end;gap:7px;flex-direction:column}
.ticket-flow{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--pro-line);border-bottom:1px solid var(--pro-line);background:#fbfcfd;padding:14px 24px}.flow-step{display:flex;align-items:center;gap:9px;position:relative;color:#9aa4ae}.flow-step:not(:last-child)::after{content:"";position:absolute;height:1px;background:#dde5eb;left:44px;right:8px;top:16px}.flow-step>span{position:relative;z-index:1;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#eef2f5;color:#8794a0;font-size:.72rem;font-weight:800;border:1px solid #dfe6ec}.flow-step>div{position:relative;z-index:1;background:#fbfcfd;padding-right:8px}.flow-step strong,.flow-step small{display:block}.flow-step strong{font-size:.76rem;color:#7b8792}.flow-step small{font-size:.62rem;color:#a0a9b1;margin-top:1px}.flow-step.current>span{background:var(--pro-blue);border-color:var(--pro-blue);color:#fff}.flow-step.current strong{color:var(--pro-blue)}.flow-step.done>span{background:#e6f4ec;border-color:#bfdfcd;color:#25714b}.flow-step.done strong{color:#4a6959}.flow-step.done:not(:last-child)::after{background:#bfdccc}
.ticket-workspace>.action-banner,.ticket-workspace>.waiting-banner{margin:16px 24px 0}.detail-tabs{display:flex;gap:3px;padding:17px 24px 0;border-bottom:1px solid var(--pro-line)}.detail-tab{border:0;background:transparent;color:#758291;font-size:.8rem;font-weight:800;padding:10px 13px 12px;border-bottom:2px solid transparent;cursor:pointer}.detail-tab:hover{color:var(--pro-blue)}.detail-tab.active{color:var(--pro-blue);border-bottom-color:var(--pro-blue)}.detail-pane{display:none;padding:22px 24px 26px}.detail-pane.active{display:block}
.two-column-layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,.8fr);gap:16px}.conversation-layout{grid-template-columns:1fr 1fr}.content-stack,.side-stack{display:grid;gap:14px;align-content:start}.content-card,.side-card{border:1px solid var(--pro-line);border-radius:13px;background:#fff;padding:18px}.content-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:14px}.content-card-head h2,.side-card h3{font-size:.9rem;font-weight:800;margin:0}.content-card-head span{font-size:.69rem;color:var(--pro-muted)}.side-card h3{margin-bottom:13px}.success-card{background:#f7fcf9;border-color:#d8eadf}.internal-card{background:#fffdf7;border-color:#eee3be}.pro-description{background:#f8fafb;border:0;padding:16px;line-height:1.65}.summary-list{margin:0;display:grid;gap:10px}.summary-list>div{display:flex;justify-content:space-between;gap:14px;padding-bottom:9px;border-bottom:1px solid #eef2f5}.summary-list>div:last-child{border-bottom:0;padding-bottom:0}.summary-list dt{font-size:.69rem;color:var(--pro-muted);font-weight:700}.summary-list dd{font-size:.76rem;font-weight:700;margin:0;text-align:right}.rating-large{font-size:1.2rem;color:#d39a28}.pro-textarea{min-height:150px;resize:vertical}.form-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:10px}.form-footer small{color:var(--pro-muted)}.management-grid{display:grid;grid-template-columns:1.45fr .8fr;gap:16px}.pro-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.readonly-field{border:1px solid #dfe6ec;border-radius:8px;padding:9px 11px;background:#f7f9fb;color:#4d5a66;font-size:.83rem}.upload-bar{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;background:#f8fafb;border:1px dashed #ccd7df;border-radius:11px}.file-list{display:grid;gap:8px}.file-row{display:grid;grid-template-columns:38px 1fr auto;gap:11px;align-items:center;padding:10px 12px;border:1px solid var(--pro-line);border-radius:10px}.file-icon{width:34px;height:34px;border-radius:9px;background:#eef4f8;display:flex;align-items:center;justify-content:center}.file-meta{display:flex;flex-direction:column;min-width:0}.file-meta strong{font-size:.79rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-meta span{font-size:.68rem;color:var(--pro-muted);margin-top:2px}.pro-timeline{max-width:960px}.pro-notification-list{border:0;border-radius:0}.pro-notification-item{padding:17px 20px}.notification-title-row{display:flex;justify-content:space-between;gap:16px}.notification-title-row time{font-size:.72rem;color:var(--pro-muted)}
@media(max-width:1200px){.flow-kpis{grid-template-columns:repeat(3,1fr)}.pro-filterbar{grid-template-columns:2fr 1fr 1fr}.pro-filterbar .btn{grid-column:auto}.two-column-layout,.management-grid{grid-template-columns:1fr}.conversation-layout{grid-template-columns:1fr}.pro-form-grid{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.workspace-hero,.ticket-summary-card{flex-direction:column}.flow-kpis{grid-template-columns:1fr 1fr}.pro-filterbar,.user-filterbar{grid-template-columns:1fr}.ticket-flow{grid-template-columns:1fr 1fr;gap:12px}.flow-step:not(:last-child)::after{display:none}.detail-tabs{overflow-x:auto}.two-column-layout{grid-template-columns:1fr}.pro-form-grid{grid-template-columns:1fr}.workspace-tab{min-width:130px}.ticket-summary-badges{align-items:flex-start}}

/* =========================================================
   Enterprise Clean UI v3
   ========================================================= */
:root{
  --ent-bg:#f5f7f9;
  --ent-surface:#ffffff;
  --ent-surface-soft:#f9fafb;
  --ent-border:#e4e9ee;
  --ent-border-strong:#d7dee5;
  --ent-text:#17212b;
  --ent-muted:#6f7c89;
  --ent-subtle:#929da8;
  --ent-primary:#176a9c;
  --ent-primary-dark:#11567f;
  --ent-primary-soft:#edf6fb;
  --ent-success:#287a51;
  --ent-warning:#a26a10;
  --ent-danger:#b33f38;
  --ent-shadow:0 1px 2px rgba(16,30,44,.03),0 10px 30px rgba(16,30,44,.045);
}
html,body{background:var(--ent-bg);color:var(--ent-text)}
body{font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;letter-spacing:-.005em}
.enterprise-bg,.pro-bg{background:linear-gradient(180deg,#f8fafb 0,#f4f6f8 240px,#f5f7f9 100%)}
.container-card{max-width:1460px}
.enterprise-shell{padding-top:28px;padding-bottom:52px}

.enterprise-header{position:relative;z-index:30;background:#fff;border-bottom:1px solid var(--ent-border);box-shadow:0 1px 0 rgba(18,34,50,.02)}
.enterprise-topbar{height:70px;background:#fff}
.enterprise-topbar-inner{height:70px;display:flex;align-items:center;justify-content:space-between;gap:24px}
.enterprise-brand{display:flex;align-items:center;gap:12px;color:var(--ent-text);text-decoration:none;min-width:0}
.enterprise-brand:hover{color:var(--ent-text)}
.enterprise-brand-mark{width:38px;height:38px;border-radius:10px;background:linear-gradient(145deg,var(--ent-primary-dark),var(--ent-primary));color:#fff;font-weight:900;display:flex;align-items:center;justify-content:center;font-size:.92rem;letter-spacing:.02em;box-shadow:0 5px 16px color-mix(in srgb,var(--ent-primary) 22%,transparent)}
.enterprise-brand-text{display:flex;flex-direction:column;line-height:1.1}
.enterprise-brand-text strong{font-size:.92rem;font-weight:800}
.enterprise-brand-text small{font-size:.65rem;color:var(--ent-muted);margin-top:4px}
.enterprise-account{display:flex;align-items:center;gap:10px}
.enterprise-new-ticket{height:38px;padding:0 14px;border-radius:9px;background:var(--ent-primary);color:#fff;display:flex;align-items:center;gap:6px;text-decoration:none;font-size:.77rem;font-weight:800;box-shadow:0 4px 12px rgba(23,106,156,.13)}
.enterprise-new-ticket:hover{background:var(--ent-primary-dark);color:#fff}
.enterprise-user{height:42px;display:flex;align-items:center;gap:9px;padding:4px 10px 4px 5px;border:1px solid var(--ent-border);border-radius:11px;background:#fff}
.enterprise-avatar{width:31px;height:31px;border-radius:8px;background:#eef4f8;color:#315f78;display:flex;align-items:center;justify-content:center;font-weight:900;font-size:.75rem}
.enterprise-user-copy{display:flex;flex-direction:column;line-height:1.05;min-width:80px}
.enterprise-user-copy strong{font-size:.73rem;font-weight:800}.enterprise-user-copy small{font-size:.61rem;color:var(--ent-muted);margin-top:4px}
.enterprise-logout{font-size:.72rem;color:#75818c;text-decoration:none;padding:8px}.enterprise-logout:hover{color:#a13e39}
.enterprise-navbar{height:45px;background:#fff;border-top:1px solid #f3f5f7}
.enterprise-nav-inner{height:45px;display:flex;align-items:stretch;gap:4px}
.enterprise-nav-link{position:relative;display:flex;align-items:center;gap:7px;color:#667481;text-decoration:none;padding:0 14px;font-size:.76rem;font-weight:750;border-bottom:2px solid transparent}
.enterprise-nav-link:hover{color:var(--ent-primary);background:#fbfcfd}
.enterprise-nav-link.active{color:var(--ent-primary);border-bottom-color:var(--ent-primary)}
.nav-symbol{font-size:.82rem;color:#8e9aa5}.enterprise-nav-link.active .nav-symbol{color:var(--ent-primary)}
.header-count{min-width:18px;height:18px;border-radius:9px;background:#d94b43;color:#fff;font-size:.59rem;display:inline-flex;align-items:center;justify-content:center;padding:0 5px}
.enterprise-flashes{margin-top:16px}

.enterprise-page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:23px}
.enterprise-page-head h1{font-size:1.75rem;line-height:1.08;margin:4px 0 8px;font-weight:820;letter-spacing:-.035em;color:#18242f}
.enterprise-page-head p{font-size:.8rem;color:var(--ent-muted);margin:0;max-width:720px}
.enterprise-page-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.eyebrow{font-size:.64rem;letter-spacing:.09em;text-transform:uppercase;color:#72808d;font-weight:850}

.enterprise-overview{display:grid;grid-template-columns:minmax(0,1fr) 235px;gap:12px;margin-bottom:18px}
.enterprise-flow-panel{background:var(--ent-surface);border:1px solid var(--ent-border);border-radius:14px;box-shadow:var(--ent-shadow);padding:17px 18px}
.enterprise-section-title{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:15px}
.enterprise-section-title>div{display:flex;flex-direction:column}.enterprise-section-title span{font-size:.65rem;color:var(--ent-muted);font-weight:750}.enterprise-section-title strong{font-size:.88rem;margin-top:2px}.enterprise-section-title>small{font-size:.65rem;color:var(--ent-subtle)}
.enterprise-flow-grid{display:grid;grid-template-columns:1fr 26px 1fr 26px 1fr 26px 1fr;align-items:center}
.enterprise-flow-step{display:grid;grid-template-columns:35px 1fr;gap:10px;align-items:center;border:1px solid transparent;border-radius:10px;padding:9px 10px;text-decoration:none;color:var(--ent-text);transition:.15s ease}
.enterprise-flow-step:hover,.enterprise-flow-step.active{background:#f7fbfd;border-color:#d7e7f0;color:var(--ent-text)}
.flow-number{width:33px;height:33px;border-radius:9px;background:#edf3f6;color:#506574;display:flex;align-items:center;justify-content:center;font-weight:900;font-size:.66rem}
.enterprise-flow-step.active .flow-number{background:var(--ent-primary);color:#fff}.enterprise-flow-step.completed .flow-number{background:#ebf5ef;color:var(--ent-success)}
.enterprise-flow-step div{display:flex;flex-direction:column;min-width:0}.enterprise-flow-step div strong{font-size:1.18rem;line-height:1}.enterprise-flow-step div span{font-size:.7rem;font-weight:800;margin-top:3px;white-space:nowrap}.enterprise-flow-step div small{font-size:.59rem;color:var(--ent-muted);margin-top:2px;white-space:nowrap}
.flow-arrow{color:#c6cfd6;text-align:center;font-size:.9rem}
.enterprise-alert-stack{display:grid;grid-template-rows:1fr 1fr;gap:10px}
.enterprise-alert-card{display:flex;flex-direction:column;justify-content:center;padding:14px 16px;border:1px solid var(--ent-border);border-radius:14px;background:#fff;text-decoration:none;color:var(--ent-text);box-shadow:var(--ent-shadow)}
.enterprise-alert-card:hover{color:var(--ent-text);transform:translateY(-1px)}
.enterprise-alert-card div{display:flex;align-items:center;justify-content:space-between;gap:10px}.enterprise-alert-card div span{font-size:.69rem;font-weight:800}.enterprise-alert-card div strong{font-size:1.3rem}.enterprise-alert-card small{font-size:.61rem;color:var(--ent-muted);margin-top:3px}.enterprise-alert-card.danger{border-left:3px solid #cf4c44}.enterprise-alert-card.warning{border-left:3px solid #d89b32}.enterprise-alert-card.active{background:#fbfdfe;border-color:#b8ccd9}

.enterprise-tabs{background:transparent;margin-bottom:10px;border-bottom-color:var(--ent-border)}
.enterprise-tabs .workspace-tab{min-width:130px;padding:11px 15px 12px}.enterprise-tabs .workspace-tab span{font-size:.76rem}.enterprise-tabs .workspace-tab small{font-size:.61rem}
.enterprise-list-card{border-radius:14px;box-shadow:var(--ent-shadow);border-color:var(--ent-border)}
.enterprise-list-head{padding:16px 18px}.enterprise-list-head h2{font-size:.9rem}.enterprise-list-head p{font-size:.68rem}
.enterprise-filterbar{padding:12px 18px;background:#fbfcfd;grid-template-columns:minmax(360px,2.3fr) minmax(145px,.8fr) minmax(160px,.9fr) minmax(150px,.8fr) auto}
.enterprise-filterbar .form-control,.enterprise-filterbar .form-select{border-radius:9px;height:38px;font-size:.76rem;border-color:#dee5ea;box-shadow:none}.enterprise-filterbar .form-control:focus,.enterprise-filterbar .form-select:focus{border-color:#9ec3d8;box-shadow:0 0 0 3px rgba(23,106,156,.07)}
.enterprise-table thead th{height:38px;background:#f8fafb;color:#788590;font-size:.61rem;letter-spacing:.055em;padding:10px 12px}.enterprise-table tbody td{padding:12px;font-size:.76rem;vertical-align:middle}.enterprise-ticket-row{transition:background .12s}.enterprise-ticket-row:hover{background:#fbfdfe!important}.enterprise-ticket-row.needs-action{background:#fffdfd}.enterprise-ticket-row.needs-action td:first-child{box-shadow:inset 3px 0 0 #c94b44}
.requester-cell{display:flex;flex-direction:column}.requester-cell strong{font-size:.76rem}.requester-cell small{font-size:.6rem;color:var(--ent-subtle);margin-top:2px}.enterprise-open-btn{min-width:57px;border-radius:8px;font-weight:800}

/* Refino de superfícies existentes */
.ticket-workspace,.workspace-card,.page-card{border-color:var(--ent-border)!important;box-shadow:var(--ent-shadow)!important}
.ticket-workspace{border-radius:15px}.ticket-summary-card{padding:22px 24px}.ticket-summary-main h1{font-size:1.42rem}.ticket-summary-main p{font-size:.73rem}
.ticket-flow{background:#fafcfd;border-color:var(--ent-border);padding-top:12px;padding-bottom:12px}.detail-tabs{background:#fff;padding-top:12px}.detail-tab{font-size:.74rem;padding:10px 13px 11px}.detail-pane{padding:20px 22px 24px}.content-card,.side-card{border-color:var(--ent-border);box-shadow:0 1px 2px rgba(20,34,46,.02);border-radius:11px}.content-card-head h2,.side-card h3{font-size:.84rem}.summary-list dt{font-size:.64rem}.summary-list dd{font-size:.72rem}
.form-control,.form-select{border-color:#dfe5ea;border-radius:9px}.btn{border-radius:9px;font-weight:750;font-size:.76rem}.btn-primary{background:var(--ent-primary);border-color:var(--ent-primary)}.btn-primary:hover{background:var(--ent-primary-dark);border-color:var(--ent-primary-dark)}.btn-dark{background:#26343f;border-color:#26343f}
.status,.priority-badge,.new-badge,.reopen-mini{font-weight:800;letter-spacing:0}.status{border-radius:7px}.priority-badge{border-radius:7px;text-transform:capitalize}.assignee-chip{border-radius:7px}
.pro-notification-item{border-bottom:1px solid #edf1f4}.notification-unread{background:#f7fbfd}.pro-notification-item:hover{background:#fafcfd}
.table-wrap{border:1px solid var(--ent-border);border-radius:12px;overflow:hidden}.table-wrap table{margin:0}.table-wrap thead th{background:#f8fafb;font-size:.64rem;text-transform:uppercase;letter-spacing:.04em;color:#788590}
.pagination .page-link{border-radius:8px!important;margin:0 2px;border-color:#e0e6eb;color:#526574;font-size:.72rem}.pagination .active>.page-link{background:var(--ent-primary);border-color:var(--ent-primary)}

@media(max-width:1200px){.enterprise-overview{grid-template-columns:1fr}.enterprise-alert-stack{grid-template-columns:1fr 1fr;grid-template-rows:auto}.enterprise-filterbar{grid-template-columns:2fr 1fr 1fr}.enterprise-flow-grid{grid-template-columns:1fr 18px 1fr 18px 1fr 18px 1fr}.enterprise-flow-step{grid-template-columns:30px 1fr;padding:8px}.flow-number{width:29px;height:29px}.enterprise-flow-step div small{display:none}}

/* ===== Tela inicial + Notícias & Marketing ===== */
.landing-bg{min-height:100vh;background:linear-gradient(180deg,#f7f9fb 0%,#eef3f7 100%)}
.landing-shell{padding-top:34px;padding-bottom:52px}
.landing-hero{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(420px,.95fr);gap:48px;align-items:center;min-height:500px;padding:34px 0 52px}
.landing-copy{max-width:680px}.landing-kicker{display:inline-flex;align-items:center;gap:8px;color:#0b5f98;font-size:.72rem;font-weight:800;letter-spacing:.11em;text-transform:uppercase;margin-bottom:15px}.landing-kicker:before{content:"";width:24px;height:2px;background:#0f6aa8;border-radius:999px}
.landing-copy h1{font-size:3.25rem;line-height:1.02;letter-spacing:-.055em;font-weight:850;color:#17212b;margin:0 0 20px}.landing-copy h1 span{color:#0c5f95}.landing-copy>p{font-size:1.02rem;line-height:1.75;color:#667483;max-width:620px;margin:0 0 28px}
.landing-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.landing-primary{padding:12px 22px;font-weight:800}.landing-access-note{font-size:.78rem;color:#87939f;max-width:260px;line-height:1.45}
.landing-trust-row{display:flex;align-items:center;gap:12px;margin-top:38px;padding-top:25px;border-top:1px solid #dce5eb}.landing-trust-row div{display:flex;align-items:center;gap:8px;min-width:0}.landing-trust-row b{display:inline-flex;width:26px;height:26px;border-radius:8px;background:#e9f3f9;color:#0c639d;align-items:center;justify-content:center;font-size:.67rem}.landing-trust-row span{font-size:.72rem;color:#667483;white-space:nowrap}.landing-trust-row i{height:1px;min-width:18px;flex:1;background:#d8e1e7}
.landing-media-panel{min-width:0}.marketing-stage,.landing-media-empty{position:relative;height:430px;border-radius:22px;overflow:hidden;background:#fff;border:1px solid rgba(31,50,68,.08);box-shadow:0 24px 60px rgba(37,62,84,.13)}.marketing-stage:after{content:"";position:absolute;inset:0;pointer-events:none;box-shadow:inset 0 0 0 1px rgba(255,255,255,.18)}
.marketing-slide{position:absolute;inset:0;opacity:0;transform:scale(1.018);transition:opacity .55s ease,transform .8s ease;pointer-events:none}.marketing-slide.active{opacity:1;transform:scale(1);pointer-events:auto}.marketing-slide img{width:100%;height:100%;object-fit:cover;display:block}.marketing-caption{position:absolute;left:0;right:0;bottom:0;padding:46px 24px 22px;background:linear-gradient(180deg,transparent,rgba(11,27,40,.86));color:#fff;display:flex;flex-direction:column;gap:5px}.marketing-caption strong{font-size:1.08rem}.marketing-caption span{font-size:.79rem;color:rgba(255,255,255,.82);line-height:1.45;max-width:90%}.marketing-progress{position:absolute;left:0;right:0;bottom:0;height:3px;background:rgba(255,255,255,.18);z-index:5}.marketing-progress span{display:block;height:100%;width:0;background:#fff}.marketing-dots{position:absolute;right:18px;top:18px;z-index:6;display:flex;gap:6px}.marketing-dots button{width:7px;height:7px;border:0;border-radius:999px;background:rgba(255,255,255,.5);padding:0;transition:.2s}.marketing-dots button.active{width:22px;background:#fff}
.landing-media-empty{display:flex;align-items:center;justify-content:center;gap:22px;padding:45px;background:linear-gradient(145deg,#0b4876,#0f6da7);color:#fff}.landing-media-symbol{width:88px;height:88px;border-radius:23px;background:rgba(255,255,255,.13);border:1px solid rgba(255,255,255,.22);display:flex;align-items:center;justify-content:center;font-size:1.8rem;font-weight:900;box-shadow:inset 0 1px rgba(255,255,255,.2)}.landing-media-empty small,.landing-media-empty strong,.landing-media-empty p{display:block}.landing-media-empty small{font-size:.69rem;letter-spacing:.1em;text-transform:uppercase;color:#aed8f1}.landing-media-empty strong{font-size:1.45rem;line-height:1.15;margin:7px 0}.landing-media-empty p{font-size:.8rem;color:rgba(255,255,255,.72);margin:0;max-width:280px}
.landing-ticket-section{padding-top:12px}.landing-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:18px}.landing-section-head h2{font-size:1.65rem;letter-spacing:-.035em;margin:0 0 4px}.landing-section-head p{margin:0;color:#74818d;font-size:.85rem}.landing-form-card{background:#fff;border:1px solid #e2e9ee;border-radius:18px;padding:25px;box-shadow:0 12px 32px rgba(31,50,68,.06)}.landing-submit{height:42px;font-weight:800}
.marketing-modal-shell{position:fixed;inset:0;z-index:3000;display:flex;align-items:center;justify-content:center;padding:28px;visibility:hidden;opacity:0;transition:.25s}.marketing-modal-shell.show{visibility:visible;opacity:1}.marketing-modal-backdrop{position:absolute;inset:0;background:rgba(10,22,32,.68);backdrop-filter:blur(5px)}.marketing-modal-card{position:relative;width:min(880px,92vw);background:#fff;border-radius:22px;overflow:hidden;box-shadow:0 30px 90px rgba(0,0,0,.3);transform:translateY(14px) scale(.985);transition:.28s}.marketing-modal-shell.show .marketing-modal-card{transform:none}.marketing-modal-close{position:absolute;right:14px;top:14px;z-index:6;width:36px;height:36px;border-radius:50%;border:0;background:rgba(8,20,30,.72);color:#fff;font-size:1.45rem;line-height:1}.marketing-modal-track{position:relative;aspect-ratio:16/9;background:#eef2f5}.marketing-popup-slide{position:absolute;inset:0;opacity:0;transition:opacity .45s ease;pointer-events:none}.marketing-popup-slide.active{opacity:1;pointer-events:auto}.marketing-popup-slide img{width:100%;height:100%;object-fit:contain;background:#0f1720}.marketing-popup-copy{position:absolute;left:0;right:0;bottom:0;padding:52px 26px 24px;background:linear-gradient(transparent,rgba(9,24,35,.9));color:#fff}.marketing-popup-copy strong{font-size:1.15rem}.marketing-popup-copy p{margin:5px 0 0;color:rgba(255,255,255,.82);font-size:.82rem}.marketing-popup-counter{position:absolute;left:18px;top:18px;z-index:6;background:rgba(8,20,30,.72);color:#fff;border-radius:999px;padding:5px 10px;font-size:.7rem;font-weight:700}
.marketing-admin-shell{padding-top:28px;padding-bottom:46px}.marketing-admin-grid{display:grid;grid-template-columns:370px minmax(0,1fr);gap:18px;align-items:start}.marketing-create-card{position:sticky;top:145px}.marketing-admin-form{padding:20px;display:flex;flex-direction:column;gap:15px}.marketing-active-check{display:flex;align-items:center;gap:9px;font-size:.82rem;font-weight:700;color:#4b5967}.marketing-active-check input{width:17px;height:17px}.marketing-admin-note{color:#85919d;line-height:1.45}.marketing-admin-list{padding:8px 18px 18px}.marketing-admin-item{display:grid;grid-template-columns:150px minmax(0,1fr);gap:16px;padding:16px 0;border-bottom:1px solid #e7edf1}.marketing-admin-item:last-child{border-bottom:0}.marketing-admin-item.paused{opacity:.67}.marketing-admin-thumb{height:105px;border-radius:12px;overflow:hidden;background:#edf2f5;border:1px solid #e1e8ed}.marketing-admin-thumb img{width:100%;height:100%;object-fit:cover}.marketing-admin-main{min-width:0}.marketing-admin-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.marketing-admin-title-row>div{display:flex;align-items:center;gap:8px;min-width:0}.marketing-admin-title-row strong{font-size:.9rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.marketing-admin-title-row small{color:#87929d;font-size:.69rem;white-space:nowrap}.marketing-status{font-size:.61rem;font-weight:800;padding:3px 7px;border-radius:999px}.marketing-status.active{background:#e7f6ed;color:#277048}.marketing-status.paused{background:#eef1f3;color:#687580}.marketing-admin-main>p{color:#74818d;font-size:.76rem;margin:7px 0 10px;line-height:1.45}.marketing-inline-config{display:grid;grid-template-columns:minmax(140px,1.5fr) 125px 75px 72px auto;gap:6px;align-items:center}.marketing-item-actions{display:flex;gap:7px;margin-top:9px}.marketing-item-actions form{margin:0}
@media(max-width:1100px){.landing-hero{grid-template-columns:1fr;gap:28px}.landing-media-panel{max-width:760px;width:100%}.marketing-admin-grid{grid-template-columns:1fr}.marketing-create-card{position:static}.landing-copy h1{font-size:2.7rem}}

/* ===== Central de Treinamentos ===== */
.training-page-bg{min-height:100vh;padding-bottom:48px;background:linear-gradient(180deg,rgba(247,249,252,.96),rgba(242,246,250,.98))}
.training-shell{padding-top:34px}
.training-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:28px;padding:30px 34px;border:1px solid #e4eaf0;border-radius:22px;background:rgba(255,255,255,.92);box-shadow:0 14px 40px rgba(31,49,66,.07)}
.training-hero h1{font-size:clamp(2rem,4vw,3.15rem);letter-spacing:-.045em;margin:7px 0 10px;color:#172534;font-weight:760}
.training-hero p{max-width:760px;margin:0;color:#637181;font-size:1.02rem;line-height:1.7}
.training-live-badge{display:inline-flex;align-items:center;gap:9px;white-space:nowrap;padding:10px 14px;border-radius:999px;background:#f0f8f4;color:#23764a;border:1px solid #d7eee1;font-size:.84rem;font-weight:700}
.training-live-badge span{width:8px;height:8px;border-radius:50%;background:#2ea768;box-shadow:0 0 0 5px rgba(46,167,104,.10)}
.training-info-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;margin:18px 0;background:#e5ebf0;border:1px solid #e5ebf0;border-radius:16px;overflow:hidden}
.training-info-strip>div{display:flex;flex-direction:column;gap:3px;padding:16px 20px;background:#fff}
.training-info-strip strong{font-size:.78rem;text-transform:uppercase;letter-spacing:.08em;color:#778493}
.training-info-strip span{color:#27394a;font-weight:650}
.training-library-card{background:#fff;border:1px solid #e3e9ef;border-radius:20px;padding:22px;box-shadow:0 12px 34px rgba(31,49,66,.055)}
.training-library-head{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:2px 4px 18px}
.training-library-head h2{font-size:1.35rem;margin:2px 0 0;color:#203142;font-weight:730}
.training-eyebrow{font-size:.72rem;text-transform:uppercase;letter-spacing:.12em;color:#8a97a5;font-weight:750}
.training-frame-wrap{position:relative;min-height:640px;border:1px solid #e1e7ed;border-radius:15px;overflow:hidden;background:#f8fafc}
.training-drive-frame{display:block;width:100%;height:680px;border:0;background:#fff}
.training-loading{position:absolute;z-index:2;inset:0;display:flex;align-items:center;justify-content:center;gap:10px;background:#f8fafc;color:#657485;font-weight:600;transition:opacity .2s ease}
.training-loading.hidden{opacity:0;pointer-events:none}
.training-help{display:flex;align-items:flex-start;gap:10px;margin-top:14px;padding:12px 14px;border-radius:12px;background:#f7f9fb;color:#667687;font-size:.86rem}
.training-help p{margin:0}
.training-help span{color:#52687d}
@media(max-width:800px){.training-hero{align-items:flex-start;flex-direction:column}.training-info-strip{grid-template-columns:1fr}.training-library-head{align-items:flex-start;flex-direction:column}.training-drive-frame{height:620px}.training-frame-wrap{min-height:580px}}

/* =========================================================
   Funcionamento da Central — administração e avisos
   ========================================================= */
.central-status-strip{display:grid;grid-template-columns:auto auto 1fr;gap:28px;align-items:center;margin:18px 0 24px;padding:15px 18px;border:1px solid var(--border,#e5e7eb);border-radius:16px;background:rgba(255,255,255,.92);box-shadow:0 8px 28px rgba(15,23,42,.05)}
.central-status-main,.central-status-hours{display:flex;align-items:center;gap:11px}.central-status-main small,.central-status-hours small{display:block;color:#64748b;font-size:.7rem;text-transform:uppercase;letter-spacing:.07em;font-weight:700}.central-status-main strong,.central-status-hours strong{display:block;color:#0f172a;font-size:.93rem}.central-status-dot{width:11px;height:11px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 5px rgba(34,197,94,.12)}
.central-status-paused .central-status-dot{background:#f59e0b;box-shadow:0 0 0 5px rgba(245,158,11,.13)}.central-status-maintenance .central-status-dot{background:#ef4444;box-shadow:0 0 0 5px rgba(239,68,68,.12)}
.central-status-message{border-left:1px solid #e2e8f0;padding-left:24px;min-width:0}.central-status-message strong{display:block;color:#0f172a;font-size:.88rem}.central-status-message span{display:block;color:#64748b;font-size:.82rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.system-admin-shell{padding-bottom:42px}.page-head-enterprise{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin:26px 0 20px}.system-status-preview{display:flex;align-items:center;gap:18px;padding:20px 22px;border-radius:18px;margin-bottom:20px;border:1px solid #dbeafe;background:linear-gradient(135deg,#f8fbff,#fff)}.system-preview-icon{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:#ecfdf5}.system-preview-icon span{width:13px;height:13px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 7px rgba(34,197,94,.12)}.system-preview-paused .system-preview-icon{background:#fffbeb}.system-preview-paused .system-preview-icon span{background:#f59e0b;box-shadow:0 0 0 7px rgba(245,158,11,.12)}.system-preview-maintenance .system-preview-icon{background:#fef2f2}.system-preview-maintenance .system-preview-icon span{background:#ef4444;box-shadow:0 0 0 7px rgba(239,68,68,.12)}.system-preview-copy{flex:1}.system-preview-copy small{display:block;color:#64748b;text-transform:uppercase;letter-spacing:.08em;font-size:.69rem;font-weight:700}.system-preview-copy strong{display:block;font-size:1.15rem;color:#0f172a;margin:2px 0}.system-preview-copy span{color:#64748b;font-size:.87rem}.system-preview-updated{text-align:right;color:#64748b;font-size:.75rem}.system-preview-updated b{color:#334155;font-weight:600}
.system-settings-grid{display:grid;gap:16px}.system-setting-card{padding:24px!important}.system-card-head{display:flex;align-items:flex-start;gap:14px;margin-bottom:20px}.system-card-number{width:32px;height:32px;border-radius:10px;background:#eef4ff;color:#2457a7;display:grid;place-items:center;font-size:.75rem;font-weight:800;flex:0 0 auto}.system-card-head h2{font-size:1.04rem;margin:1px 0 3px;color:#0f172a}.system-card-head p{margin:0;color:#64748b;font-size:.84rem}.system-mode-options{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.system-mode-option{position:relative;display:flex;flex-direction:column;gap:4px;min-height:116px;padding:18px;border:1px solid #e2e8f0;border-radius:15px;cursor:pointer;transition:.18s;background:#fff}.system-mode-option:hover{border-color:#b7c8e6;box-shadow:0 7px 22px rgba(15,23,42,.06);transform:translateY(-1px)}.system-mode-option input{position:absolute;opacity:0;pointer-events:none}.system-mode-option b{color:#0f172a;font-size:.95rem}.system-mode-option small{color:#64748b;line-height:1.4}.system-mode-check{position:absolute;right:15px;top:15px;width:19px;height:19px;border:2px solid #cbd5e1;border-radius:50%}.system-mode-option:has(input:checked){border-color:#6b92d0;background:#f8fbff;box-shadow:inset 0 0 0 1px #6b92d0}.system-mode-option:has(input:checked) .system-mode-check{border:5px solid #2563a8}.mode-paused:has(input:checked){border-color:#f59e0b;background:#fffbeb}.mode-paused:has(input:checked) .system-mode-check{border-color:#f59e0b}.mode-maintenance:has(input:checked){border-color:#ef4444;background:#fff8f8}.mode-maintenance:has(input:checked) .system-mode-check{border-color:#ef4444}.system-save-bar{position:sticky;bottom:16px;z-index:8;display:flex;justify-content:space-between;align-items:center;gap:20px;padding:15px 18px;border:1px solid #dbe3ef;border-radius:16px;background:rgba(255,255,255,.96);box-shadow:0 16px 45px rgba(15,23,42,.13);backdrop-filter:blur(12px)}.system-save-bar strong,.system-save-bar span{display:block}.system-save-bar strong{color:#0f172a;font-size:.88rem}.system-save-bar span{color:#64748b;font-size:.78rem}
.unavailable-shell{min-height:70vh;display:grid;place-items:center;padding:45px 0}.unavailable-card{width:min(680px,100%);text-align:center;background:#fff;border:1px solid #e2e8f0;border-radius:24px;padding:46px 48px;box-shadow:0 22px 65px rgba(15,23,42,.10)}.unavailable-symbol{width:78px;height:78px;margin:0 auto 23px;border-radius:24px;background:#fff7ed;display:grid;place-items:center}.unavailable-symbol span{width:22px;height:22px;border-radius:50%;background:#f59e0b;box-shadow:0 0 0 10px rgba(245,158,11,.12)}.unavailable-maintenance .unavailable-symbol{background:#fef2f2}.unavailable-maintenance .unavailable-symbol span{background:#ef4444;box-shadow:0 0 0 10px rgba(239,68,68,.11)}.unavailable-card h1{font-size:2rem;color:#0f172a;margin:6px 0 12px}.unavailable-message{color:#64748b;font-size:1rem;line-height:1.65;max-width:540px;margin:0 auto 22px}.unavailable-hours{display:inline-flex;flex-direction:column;padding:11px 18px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;margin-bottom:23px}.unavailable-hours small{color:#64748b;font-size:.68rem;text-transform:uppercase;letter-spacing:.08em;font-weight:700}.unavailable-hours strong{color:#0f172a;font-size:.91rem}.unavailable-actions{display:flex;justify-content:center;gap:10px}.unavailable-footnote{display:block;margin-top:24px;color:#94a3b8}
@media(max-width:900px){.central-status-strip{grid-template-columns:1fr;gap:12px}.central-status-message{border-left:0;border-top:1px solid #e2e8f0;padding:12px 0 0}.central-status-message span{white-space:normal}.system-mode-options{grid-template-columns:1fr}.system-preview-updated{display:none}}


/* Horário automático de atendimento */
.schedule-switch-row{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:18px 20px;border:1px solid #e5eaf0;border-radius:14px;background:#f8fafc}
.schedule-switch-row>div{display:flex;flex-direction:column;gap:4px}.schedule-switch-row strong{font-size:.98rem;color:#182233}.schedule-switch-row span{font-size:.84rem;color:#667085}
.schedule-switch-row .form-check-input{width:3rem;height:1.55rem;cursor:pointer}
.service-day-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:8px}.service-day-option{cursor:pointer}.service-day-option input{position:absolute;opacity:0;pointer-events:none}.service-day-option span{display:flex;align-items:center;justify-content:center;height:44px;border:1px solid #dfe5ec;border-radius:11px;background:#fff;font-weight:700;font-size:.84rem;color:#475467;transition:.16s ease}.service-day-option input:checked+span{background:#123f78;border-color:#123f78;color:#fff;box-shadow:0 4px 12px rgba(18,63,120,.16)}
.schedule-example{display:flex;gap:7px;align-items:flex-start;padding:13px 15px;border-radius:11px;background:#eff6ff;color:#36526f;font-size:.84rem}.schedule-example strong{white-space:nowrap;color:#163f6f}
.outside-hours-card{display:flex;align-items:center;gap:16px;padding:18px 20px;border:1px solid #f1d7a9;background:#fffaf0;border-radius:16px}.outside-hours-icon{width:46px;height:46px;flex:0 0 46px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#fff1cf;color:#9a6500;font-size:1.5rem}.outside-hours-card>div:nth-child(2){flex:1}.outside-hours-card strong{display:block;color:#5f430c;font-size:1rem}.outside-hours-card p{margin:3px 0 5px;color:#765e2d;font-size:.9rem}.outside-hours-card span{font-size:.82rem;color:#876d38}.form-disabled-outside-hours{opacity:.58;filter:saturate(.55);position:relative}.form-disabled-outside-hours:after{content:'';position:absolute;inset:0;border-radius:inherit;cursor:not-allowed}

/* =========================================================
   Comunicação — banners expansíveis
   ========================================================= */
.marketing-slide.is-expandable {
  cursor: zoom-in;
}

.marketing-slide.is-expandable:focus-visible {
  outline: 3px solid rgba(37,99,235,.28);
  outline-offset: -3px;
}

.marketing-expand-hint {
  position: absolute;
  top: 16px;
  right: 16px;
  z-index: 6;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 8px 11px;
  border: 1px solid rgba(255,255,255,.28);
  border-radius: 999px;
  background: rgba(15,23,42,.62);
  color: #fff;
  font-size: .78rem;
  font-weight: 700;
  letter-spacing: .01em;
  backdrop-filter: blur(9px);
  box-shadow: 0 8px 22px rgba(15,23,42,.18);
  opacity: .88;
  transition: transform .18s ease, opacity .18s ease, background .18s ease;
  pointer-events: none;
}

.marketing-expand-hint span:first-child {
  font-size: 1.05rem;
  line-height: 1;
}

.marketing-slide.is-expandable:hover .marketing-expand-hint {
  transform: translateY(-2px);
  opacity: 1;
  background: rgba(15,23,42,.78);
}

.marketing-lightbox {
  position: fixed;
  inset: 0;
  z-index: 3000;
  display: grid;
  place-items: center;
  padding: 28px;
  visibility: hidden;
  opacity: 0;
  transition: opacity .2s ease, visibility .2s ease;
}

.marketing-lightbox.show {
  visibility: visible;
  opacity: 1;
}

.marketing-lightbox-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(2,6,23,.82);
  backdrop-filter: blur(10px);
}

.marketing-lightbox-card {
  position: relative;
  z-index: 1;
  width: min(1180px, 94vw);
  max-height: 92vh;
  overflow: hidden;
  border-radius: 22px;
  background: #fff;
  box-shadow: 0 34px 90px rgba(0,0,0,.35);
  transform: translateY(10px) scale(.985);
  transition: transform .22s ease;
}

.marketing-lightbox.show .marketing-lightbox-card {
  transform: translateY(0) scale(1);
}

.marketing-lightbox-media {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 260px;
  max-height: 76vh;
  background: #0f172a;
}

.marketing-lightbox-media img {
  display: block;
  width: auto;
  max-width: 100%;
  height: auto;
  max-height: 76vh;
  object-fit: contain;
}

.marketing-lightbox-copy {
  padding: 18px 24px 22px;
  border-top: 1px solid #e8edf4;
}

.marketing-lightbox-copy strong {
  display: block;
  color: #172033;
  font-size: 1rem;
  margin-bottom: 5px;
}

.marketing-lightbox-copy p {
  margin: 0;
  color: #667085;
  line-height: 1.55;
}

.marketing-lightbox-close {
  position: absolute;
  top: 14px;
  right: 14px;
  z-index: 5;
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: 50%;
  display: grid;
  place-items: center;
  color: #fff;
  background: rgba(15,23,42,.72);
  font-size: 1.55rem;
  line-height: 1;
  box-shadow: 0 8px 22px rgba(0,0,0,.22);
}

.marketing-lightbox-close:hover {
  background: rgba(15,23,42,.92);
}

body.marketing-lightbox-open {
  overflow: hidden;
}

.marketing-check-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 18px;
}

.marketing-inline-expand {
  min-height: 31px;
  padding: 5px 9px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  border: 1px solid #dce3ec;
  border-radius: 8px;
  background: #fff;
  color: #46536a;
  font-size: .78rem;
  font-weight: 700;
  white-space: nowrap;
}

.marketing-inline-expand input {
  margin: 0;
}

/* ===== Evolução operacional: atalhos, configurações, backup, logs e lixeira ===== */
.quick-access-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-top:-4px}.quick-access-card{display:flex;align-items:center;gap:12px;padding:15px 16px;border:1px solid rgba(15,23,42,.08);background:rgba(255,255,255,.9);border-radius:14px;text-decoration:none;color:#172033;box-shadow:0 8px 28px rgba(15,23,42,.045);transition:.18s ease}.quick-access-card:hover{transform:translateY(-2px);border-color:rgba(13,110,253,.22);box-shadow:0 12px 32px rgba(15,23,42,.08);color:#172033}.quick-access-card.subtle{background:#f8fafc}.quick-access-icon{display:grid;place-items:center;width:38px;height:38px;flex:0 0 38px;border-radius:11px;background:#eef4ff;color:#1459a6;font-size:19px;font-weight:800}.quick-access-card strong,.quick-access-card small{display:block}.quick-access-card strong{font-size:.92rem}.quick-access-card small{color:#7a8494;font-size:.76rem;margin-top:2px}
.settings-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}.settings-main{min-width:0}.settings-side{display:grid;gap:14px}.settings-savebar{position:sticky;bottom:14px;z-index:5;margin-top:16px;padding:13px 15px;border:1px solid rgba(15,23,42,.09);border-radius:14px;background:rgba(255,255,255,.94);backdrop-filter:blur(10px);display:flex;align-items:center;justify-content:space-between;gap:15px;box-shadow:0 16px 35px rgba(15,23,42,.08)}.settings-savebar span{font-size:.82rem;color:#647084}.grid-span-2{grid-column:span 2}.backup-note{padding:12px 14px;background:#f5f8fc;border:1px solid #e6ebf2;border-radius:11px;color:#647084;font-size:.82rem}.backup-list{display:grid;gap:8px;max-height:280px;overflow:auto}.backup-list>div{display:flex;align-items:center;gap:8px;font-size:.75rem;padding:7px 0;border-bottom:1px solid #eef1f5}.backup-dot{width:8px;height:8px;border-radius:50%;background:#39a96b}.side-links{display:grid}.side-links a{padding:9px 0;border-bottom:1px solid #eef1f5;text-decoration:none;color:#334155;font-size:.86rem}.side-links a:last-child{border-bottom:0}.side-links a:hover{color:#0d6efd}
.server-log{margin:0;min-height:420px;max-height:620px;overflow:auto;padding:17px;border-radius:12px;background:#111827;color:#d6e2f2;font:12px/1.65 Consolas,"Courier New",monospace;white-space:pre-wrap;word-break:break-word}.server-log.error-log{background:#211416;color:#ffd5d5}.audit-action{display:inline-flex;padding:5px 9px;border-radius:999px;background:#eef4ff;color:#295d9c;font-weight:700;font-size:.74rem}.audit-details{max-width:520px;white-space:normal;color:#5d6776;font-size:.84rem}.audit-table td{vertical-align:top}
@media(max-width:1200px){.quick-access-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.settings-layout{grid-template-columns:1fr}.settings-side{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:760px){.quick-access-grid{grid-template-columns:1fr 1fr}.settings-side{grid-template-columns:1fr}.grid-span-2{grid-column:auto}.settings-savebar{position:static;flex-direction:column;align-items:stretch}.settings-savebar .btn{width:100%}}


/* ===== Aparência configurável ===== */
.theme-config-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.theme-color-field{border:1px solid var(--ent-border);border-radius:13px;padding:14px;background:var(--ent-surface-soft)}
.theme-color-row{display:flex;gap:10px;align-items:center}.theme-color-row input[type="color"]{width:54px;height:42px;padding:3px;border:1px solid var(--ent-border-strong);border-radius:9px;background:#fff;cursor:pointer}.theme-color-row input[type="text"]{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;text-transform:uppercase}
.theme-presets{display:flex;flex-wrap:wrap;gap:9px}.theme-preset{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--ent-border);background:#fff;border-radius:10px;padding:8px 11px;font-size:.76rem;font-weight:750;color:var(--ent-text);cursor:pointer}.theme-preset:hover{border-color:var(--ent-primary);color:var(--ent-primary)}.theme-preset-dots{display:flex}.theme-preset-dots i{width:15px;height:15px;border-radius:50%;border:2px solid #fff;box-shadow:0 0 0 1px rgba(0,0,0,.08)}.theme-preset-dots i+i{margin-left:-5px}
.theme-preview{border:1px solid var(--ent-border);border-radius:14px;overflow:hidden;background:#fff}.theme-preview-top{height:38px;display:flex;align-items:center;padding:0 12px;gap:7px}.theme-preview-logo{width:22px;height:22px;border-radius:6px}.theme-preview-line{height:6px;border-radius:4px;background:#dfe6ec}.theme-preview-body{padding:13px}.theme-preview-btn{display:inline-block;height:26px;width:92px;border-radius:7px;margin-top:9px}
.protected-admin-note{display:flex;align-items:flex-start;gap:10px;padding:12px 14px;border-radius:12px;background:#fff8e8;border:1px solid #efd99d;color:#77500b}.protected-admin-note strong{display:block;font-size:.86rem}.protected-admin-note span{display:block;font-size:.76rem;margin-top:2px}.protected-admin-lock{display:inline-flex;align-items:center;gap:5px;color:#79570e;background:#fff4d6;border:1px solid #f0d89a;border-radius:999px;padding:4px 8px;font-size:.69rem;font-weight:800}
@media(max-width:900px){.theme-config-grid{grid-template-columns:1fr}}

/* ===== Evolução final: avisos, disponibilidade e ciência ===== */
.urgent-global{position:relative;z-index:25;border-bottom:1px solid rgba(0,0,0,.08);box-shadow:0 5px 18px rgba(15,23,42,.06)}.urgent-global.urgent-warning{background:#fff7d6;color:#6d5000}.urgent-global.urgent-danger{background:#fde8e8;color:#8d1d1d}.urgent-global.urgent-info{background:#e8f3ff;color:#124d78}.urgent-global-inner{display:flex;align-items:center;gap:12px;padding:10px 0}.urgent-global-inner div{display:flex;gap:10px;align-items:baseline;flex-wrap:wrap}.urgent-global-inner strong{font-size:.9rem}.urgent-global-inner span{font-size:.88rem}.urgent-pulse{width:9px;height:9px;border-radius:50%;background:currentColor;box-shadow:0 0 0 5px color-mix(in srgb,currentColor 14%,transparent)}.staff-status-inline{min-width:150px}.staff-status-inline .form-select{font-size:.76rem;min-height:34px}.ack-shell{max-width:850px;margin:60px auto}.ack-shell>h1{font-size:2rem;margin:.3rem 0}.ack-card{display:flex;gap:18px;background:#fff;border:1px solid #e7edf2;border-radius:18px;padding:24px;margin-top:18px;box-shadow:0 12px 35px rgba(15,23,42,.06)}.ack-icon{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:var(--brand-soft);color:var(--brand);font-weight:800;font-size:1.3rem;flex:0 0 auto}.ack-content h2{font-size:1.18rem;margin-bottom:10px}.ack-message{white-space:pre-wrap;line-height:1.65;color:#334155;margin-bottom:10px}.notice-admin-list{display:grid;gap:12px}.notice-admin-item{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;padding:18px;border:1px solid #e7edf2;border-radius:15px;background:#fff}.notice-admin-item p{white-space:pre-wrap;color:#475569;margin:.35rem 0}.notice-admin-item small{color:#8090a0}.error-shell{max-width:680px;text-align:center;margin:90px auto;padding:55px 30px;background:#fff;border:1px solid #e6edf2;border-radius:24px;box-shadow:0 18px 55px rgba(15,23,42,.08)}.error-code{font-size:5rem;font-weight:800;line-height:1;color:color-mix(in srgb,var(--brand) 18%,white);letter-spacing:-.06em}.error-shell h1{font-size:1.8rem;margin:.4rem 0 .8rem}.error-shell p{color:#64748b;font-size:1.02rem}

/* =========================================================
   Portal Home 2026 — layout clean inspirado no protótipo aprovado
   ========================================================= */
.portal-home-bg{background:#f8fafc!important;min-height:100vh;color:#13233a}
.portal-home-shell{padding-top:18px;padding-bottom:30px;max-width:1500px}
.portal-home-shell a{text-decoration:none}
.portal-status-grid{display:grid;grid-template-columns:1fr 1fr 2.15fr;gap:14px;margin-bottom:16px}
.portal-status-card,.portal-team-card,.portal-panel,.portal-feature-grid>article{background:#fff;border:1px solid #e5ebf2;border-radius:16px;box-shadow:0 1px 2px rgba(22,35,55,.025)}
.portal-status-card{min-height:112px;padding:20px 22px;display:flex;align-items:flex-start;gap:15px}
.portal-status-card small,.portal-team-card small{display:block;color:#6b7a90;font-size:.72rem;margin-bottom:5px}
.portal-status-card strong{display:block;font-size:.95rem;color:#10213a;margin-bottom:4px}
.portal-status-card p,.portal-team-card p{margin:0;color:#6f7f93;font-size:.76rem;line-height:1.45}
.portal-status-icon{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex:0 0 auto;background:#eff6ff;color:var(--brand);font-size:1.2rem;font-weight:800}
.portal-status-icon.status-ok{background:#ecfdf3}.portal-status-icon.status-ok span{width:10px;height:10px;border-radius:50%;background:#22b45f;box-shadow:0 0 0 6px rgba(34,180,95,.12)}
.portal-team-card{min-height:112px;padding:17px 21px}.portal-card-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.portal-card-title strong{font-size:.88rem;color:#17253a}.portal-card-title>a,.portal-card-title>button{border:0;background:transparent;color:var(--brand);font-size:.68rem;font-weight:800;padding:0}.portal-team-list{display:flex;align-items:center;gap:26px;flex-wrap:wrap}.portal-team-person{display:flex;align-items:center;gap:9px;min-width:130px}.portal-team-avatar{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,#e8f1ff,#d9e8f8);display:grid;place-items:center;color:#233a58;font-size:.75rem;font-weight:900}.portal-team-person strong{font-size:.72rem;color:#17253a;display:block;white-space:nowrap}.portal-team-person small{font-size:.63rem;margin:2px 0 0;white-space:nowrap}.availability{display:flex!important;align-items:center;gap:5px}.availability i{display:inline-block;width:6px;height:6px;border-radius:50%;background:#22b45f}.availability-external i{background:#f59e0b}.availability-away i{background:#94a3b8}.availability-vacation i{background:#7c3aed}.portal-team-public{display:flex;flex-direction:column;justify-content:center}.portal-team-public .portal-card-title{margin-bottom:4px}.portal-team-public a{color:var(--brand);font-size:.7rem;font-weight:800;margin-top:8px}

.portal-dashboard-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(330px,.88fr) minmax(310px,.78fr);gap:14px;align-items:start}.portal-primary-column,.portal-middle-column,.portal-side-column{min-width:0}.portal-side-column{display:grid;gap:14px}.portal-panel{overflow:hidden}.portal-central-panel{min-height:570px}.portal-local-tabs{height:58px;padding:0 18px;border-bottom:1px solid #edf1f5;display:flex;align-items:stretch;gap:6px}.portal-local-tab{position:relative;border:0;background:transparent;color:#14233a;padding:0 20px;font-size:.82rem;font-weight:750;display:flex;align-items:center;gap:8px;white-space:nowrap}.portal-local-tab:after{content:"";position:absolute;left:12px;right:12px;bottom:-1px;height:2px;background:transparent;border-radius:2px}.portal-local-tab.active{color:var(--brand)}.portal-local-tab.active:after{background:var(--brand)}.portal-local-tab:hover{color:var(--brand)}.portal-tab-icon{font-size:1.02rem}.portal-tab-panel{display:none}.portal-tab-panel.active{display:block;animation:portalFade .16s ease}@keyframes portalFade{from{opacity:.3;transform:translateY(2px)}to{opacity:1;transform:none}}

.portal-hero-card{margin:20px;min-height:330px;border-radius:14px;background:linear-gradient(135deg,color-mix(in srgb,var(--brand) 7%,white),#f8fbff 66%,#eef5ff);display:grid;grid-template-columns:1.12fr .88fr;overflow:hidden;position:relative}.portal-hero-copy{padding:42px 18px 36px 34px;display:flex;flex-direction:column;justify-content:center;position:relative;z-index:2}.portal-eyebrow{display:block;font-size:.63rem;font-weight:850;letter-spacing:.08em;text-transform:uppercase;color:var(--brand);margin-bottom:10px}.portal-hero-copy h1{font-size:2rem;line-height:1.12;letter-spacing:-.035em;font-weight:850;color:#14345e;margin:0 0 15px;max-width:460px}.portal-hero-copy p{font-size:.84rem;line-height:1.65;color:#5e7089;max-width:420px;margin:0 0 20px}.portal-hero-actions{display:flex;gap:9px;flex-wrap:wrap}.portal-hero-actions .btn{min-height:42px;display:inline-flex;align-items:center;gap:12px;justify-content:center;padding:0 18px}.portal-hero-visual{min-height:330px;position:relative;display:flex;align-items:center;justify-content:center;padding:18px}.portal-marketing-stage{width:100%;height:294px!important;min-height:0!important;border-radius:15px!important;box-shadow:none!important}.portal-marketing-stage .marketing-slide img{object-fit:cover}.portal-marketing-stage .marketing-caption{background:linear-gradient(transparent,rgba(8,26,45,.8));padding-top:48px}
.portal-support-illustration{width:230px;height:230px;position:relative}.support-orbit{position:absolute;inset:14px;border-radius:50%;background:radial-gradient(circle at 55% 45%,#fff 0 38%,#dce9fb 39% 70%,#edf4fd 71%);opacity:.9}.support-headset{position:absolute;right:22px;top:28px;font-size:8rem;line-height:1;color:#163e69;transform:rotate(180deg);font-family:Arial}.support-ticket{position:absolute;left:38px;bottom:40px;width:112px;height:82px;background:#fff;border:2px solid #b6d0f0;border-radius:13px;box-shadow:0 12px 25px rgba(45,88,136,.08);padding:19px}.support-ticket i{display:block;height:6px;border-radius:6px;background:#78aaf0;margin-bottom:10px}.support-ticket i:nth-child(2){width:74%}.support-ticket i:nth-child(3){width:55%}.support-check{position:absolute;right:27px;bottom:36px;width:46px;height:46px;border-radius:50%;background:#25b767;color:#fff;display:grid;place-items:center;font-size:1.45rem;font-weight:900;border:5px solid #edf5ff}.portal-flow-row{margin:0 20px 20px;padding:16px 15px;border:1px solid #edf1f6;border-radius:13px;display:grid;grid-template-columns:1fr auto 1fr auto 1fr;align-items:center;gap:12px}.portal-flow-row>div{display:flex;align-items:center;gap:10px}.portal-flow-row b{width:36px;height:36px;border-radius:9px;background:#eff5ff;color:#1d5fb5;display:grid;place-items:center;font-size:.83rem}.portal-flow-row span{font-size:.7rem;color:#31435c}.portal-flow-row>i{font-style:normal;color:#9eb0c4;font-size:1.25rem}

.portal-section-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:26px 28px 18px}.portal-section-heading h2{margin:0 0 5px;font-size:1.35rem;color:#132b4c;letter-spacing:-.025em}.portal-section-heading p{margin:0;color:#718096;font-size:.78rem}.portal-ticket-form{margin:0 20px 24px;padding:22px;border:1px solid #e8edf3;border-radius:14px;background:#fbfcfe}.portal-submit{min-width:150px;height:42px}.portal-login-required{margin:20px;padding:22px;border:1px solid #e8edf3;background:#f8fbff;border-radius:14px;display:grid;grid-template-columns:44px 1fr auto;align-items:center;gap:15px}.portal-login-required>span{width:42px;height:42px;border-radius:12px;background:#eaf2ff;color:#1e64bd;display:grid;place-items:center;font-size:1.2rem}.portal-login-required strong{color:#17314f;font-size:.9rem}.portal-login-required p{margin:3px 0 0;color:#728197;font-size:.75rem}.portal-news-count{font-size:.68rem;color:#708095;padding:7px 10px;background:#f4f7fa;border-radius:8px}

.portal-news-panel{padding:17px 18px}.portal-news-list{display:grid;gap:8px}.portal-news-item{display:grid;grid-template-columns:130px 1fr;gap:12px;padding:8px;border:1px solid #e9eef4;border-radius:12px;color:#18283e;background:#fff;transition:.15s ease;min-width:0}.portal-news-item:hover{border-color:#cfddec;box-shadow:0 5px 16px rgba(29,60,96,.05);color:#18283e}.portal-news-thumb{height:91px;border-radius:9px;overflow:hidden;background:#eff4fa;display:grid;place-items:center;color:#6683a2;font-size:1.3rem}.portal-news-thumb img{width:100%;height:100%;object-fit:cover}.portal-news-copy{min-width:0;display:flex;flex-direction:column;justify-content:center}.portal-news-copy strong{font-size:.77rem;line-height:1.35;color:#17263b;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.portal-news-copy p{font-size:.67rem;line-height:1.4;color:#748196;margin:5px 0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.portal-news-copy small{font-size:.59rem;color:#8190a3}.portal-news-list-wide{padding:0 20px 24px;grid-template-columns:1fr 1fr}.portal-news-list-wide .portal-news-item{grid-template-columns:145px 1fr auto;align-items:center}.portal-news-open{font-size:.65rem;font-weight:800;color:var(--brand);padding-right:8px;white-space:nowrap}.portal-mini-empty,.portal-empty-state{color:#7c899b;font-size:.75rem}.portal-mini-empty{padding:24px 5px}.portal-empty-state{margin:20px;padding:36px;border:1px dashed #d9e2ec;border-radius:14px;display:flex;align-items:center;justify-content:center;gap:14px}.portal-empty-state>span{font-size:1.7rem}.portal-empty-state strong{color:#34465e}.portal-empty-state p{margin:3px 0 0}

.portal-quick-panel{padding:17px 18px}.portal-quick-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:9px}.portal-quick-item{min-height:88px;border:1px solid #e7edf4;border-radius:12px;background:#fff;color:#40516a;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:9px;transition:.14s ease}.portal-quick-item:hover{border-color:#c9d9eb;background:#fbfdff;color:var(--brand);transform:translateY(-1px)}.portal-quick-item>span{font-size:1.25rem;color:var(--brand)}.portal-quick-item>b{font-size:.67rem;font-weight:700}.portal-ack-card,.portal-my-tickets{padding:17px 18px}.portal-ack-content{position:relative;padding:14px;border-radius:12px;background:#fff7f7;border:1px solid #f4d8d8;display:flex;flex-direction:column;gap:5px}.portal-ack-content>strong{font-size:.76rem;color:#3f2d2d;padding-right:65px}.portal-ack-content p{font-size:.68rem;color:#746164;margin:0;line-height:1.4}.portal-ack-content small{font-size:.59rem;color:#927d7f}.portal-ack-content .btn{align-self:flex-end;margin-top:3px}.portal-pending-badge{position:absolute;right:10px;top:10px;font-size:.59rem;font-weight:850;color:#c52a2f;border:1px solid #efb8ba;background:#fff;border-radius:7px;padding:5px 7px}.portal-ticket-summary{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}.portal-ticket-summary a{border:1px solid #e3eaf2;border-radius:10px;text-align:center;padding:9px 5px;background:#f8fbff}.portal-ticket-summary span{display:block;font-size:.58rem;color:#58708c}.portal-ticket-summary b{display:block;font-size:1.2rem;color:#1c60b4;margin-top:2px}.portal-ticket-summary a:nth-child(2){background:#fff9f1}.portal-ticket-summary a:nth-child(2) b{color:#f07820}.portal-ticket-summary a:nth-child(3){background:#faf7ff}.portal-ticket-summary a:nth-child(3) b{color:#6742cf}.portal-ticket-summary a:nth-child(4){background:#f1fbf5}.portal-ticket-summary a:nth-child(4) b{color:#18914b}

.portal-feature-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:14px}.portal-feature-grid>article{min-height:128px;padding:20px;display:flex;gap:14px;align-items:flex-start}.portal-feature-grid>article>span{width:44px;height:44px;border-radius:12px;background:#eef5ff;color:#1b65c5;display:grid;place-items:center;font-size:1.15rem;flex:0 0 auto}.portal-feature-grid strong{font-size:.78rem;color:#182a42}.portal-feature-grid p{margin:6px 0 0;font-size:.68rem;line-height:1.55;color:#6e7d91}

/* Header mais clean na página inicial, mantendo os menus administrativos existentes */
.enterprise-topbar{height:68px}.enterprise-topbar-inner{height:68px}.enterprise-brand-mark{background:linear-gradient(145deg,color-mix(in srgb,var(--brand) 72%,#0b284d),var(--brand));border-radius:9px}.enterprise-brand-text strong{font-size:.9rem}.enterprise-header{box-shadow:none}.enterprise-new-ticket{background:transparent;color:#17263b;box-shadow:none;border:1px solid #e4eaf1}.enterprise-new-ticket:hover{background:#f7faff;color:var(--brand);border-color:#cad9e8}.urgent-global{margin:14px auto 0;max-width:1460px;border-radius:14px;border:1px solid #f3cccc;background:#fff5f5;overflow:hidden}.urgent-global-inner{max-width:none!important;padding:16px 20px!important}.urgent-global-inner strong{color:#c8242d}.urgent-global-inner span{color:#5f5559}

@media(max-width:1250px){.portal-dashboard-grid{grid-template-columns:1.2fr .8fr}.portal-side-column{grid-column:1/-1;grid-template-columns:1fr 1fr}.portal-status-grid{grid-template-columns:1fr 1fr}.portal-team-card{grid-column:1/-1}.portal-feature-grid{grid-template-columns:1fr 1fr}}
@media(max-width:900px){.portal-dashboard-grid{grid-template-columns:1fr}.portal-side-column{grid-column:auto;grid-template-columns:1fr}.portal-status-grid{grid-template-columns:1fr}.portal-team-card{grid-column:auto}.portal-hero-card{grid-template-columns:1fr}.portal-hero-visual{min-height:250px}.portal-local-tabs{overflow-x:auto}.portal-news-list-wide{grid-template-columns:1fr}.portal-team-list{gap:14px}.portal-news-list-wide .portal-news-item{grid-template-columns:120px 1fr}.portal-news-open{display:none}}
@media(max-width:620px){.portal-home-shell{padding-left:12px;padding-right:12px}.portal-feature-grid{grid-template-columns:1fr}.portal-hero-card{margin:12px}.portal-hero-copy{padding:28px 24px}.portal-hero-copy h1{font-size:1.65rem}.portal-hero-visual{display:none}.portal-flow-row{margin:0 12px 12px;grid-template-columns:1fr}.portal-flow-row>i{display:none}.portal-local-tab{padding:0 13px}.portal-news-item{grid-template-columns:95px 1fr}.portal-news-thumb{height:78px}.portal-login-required{grid-template-columns:1fr}.portal-ticket-form{margin:0 12px 18px;padding:16px}.portal-section-heading{padding:20px}.portal-team-list{display:grid;grid-template-columns:1fr 1fr}.portal-quick-grid{grid-template-columns:1fr 1fr}}
.portal-top-nav{display:flex;align-items:stretch;align-self:stretch;gap:3px;margin-left:auto;margin-right:auto}.portal-top-link{position:relative;display:flex;align-items:center;gap:7px;padding:0 13px;color:#27364b;text-decoration:none;font-size:.73rem;font-weight:750;white-space:nowrap}.portal-top-link>span{font-size:.92rem;color:#506983}.portal-top-link:hover{color:var(--brand);background:#fbfdff}.portal-top-link:hover>span{color:var(--brand)}.portal-top-link[href="/"]{color:var(--brand)}.portal-top-link[href="/"]:after{content:"";height:2px;position:absolute;bottom:0;left:12px;right:12px;background:var(--brand);border-radius:2px}.enterprise-topbar-inner{max-width:1500px}.enterprise-account{flex:0 0 auto}.enterprise-brand{flex:0 0 auto}
@media(max-width:1180px){.portal-top-link{padding:0 8px}.portal-top-link:nth-child(5){display:none}.enterprise-new-ticket{display:none}}
@media(max-width:900px){.portal-top-nav{display:none}}
\n/* Disponibilidades */\n.availability-heading{align-items:center}.availability-live-note{display:inline-flex;align-items:center;gap:7px;font-size:.72rem;font-weight:700;color:#526277;background:#f7f9fc;border:1px solid #e5ebf3;padding:7px 10px;border-radius:999px}.availability-live-note i{width:8px;height:8px;border-radius:50%;background:#22b573;box-shadow:0 0 0 4px rgba(34,181,115,.11)}\n.availability-service-grid{padding:0 22px 18px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.availability-service{appearance:none;width:100%;border:1px solid #e6ebf2;background:#fff;border-radius:12px;padding:13px 14px;display:flex;align-items:center;gap:11px;text-align:left;text-decoration:none;color:#15243b;transition:.16s ease;cursor:pointer}.availability-service:hover,.availability-service.active{border-color:color-mix(in srgb,var(--brand) 38%,#dfe7f0);background:color-mix(in srgb,var(--brand) 4%,#fff);transform:translateY(-1px);box-shadow:0 7px 18px rgba(20,45,80,.06)}.availability-service.active{box-shadow:inset 3px 0 0 var(--brand)}.availability-service-icon{flex:0 0 38px;height:38px;border-radius:10px;background:color-mix(in srgb,var(--brand) 9%,#fff);color:var(--brand);display:grid;place-items:center;font-size:.69rem;font-weight:850}.availability-service div{min-width:0;display:grid;gap:2px}.availability-service strong{font-size:.79rem}.availability-service small{font-size:.66rem;color:#728096}.availability-arrow,.availability-external{margin-left:auto;color:var(--brand);font-size:1.1rem}.availability-monitor-card{margin:0 22px 18px;border:1px solid #e4eaf2;border-radius:14px;overflow:hidden;background:#fff}.availability-monitor-bar{min-height:55px;padding:10px 13px;border-bottom:1px solid #e8edf3;display:flex;align-items:center;justify-content:space-between;gap:12px;background:#fbfcfe}.availability-monitor-bar>div:first-child{display:flex;align-items:center;gap:8px}.availability-monitor-bar strong{font-size:.78rem}.availability-monitor-bar small{font-size:.64rem;color:#8290a4;border-left:1px solid #dfe5ed;padding-left:8px}.availability-monitor-dot{width:8px;height:8px;border-radius:50%;background:#22b573}.availability-monitor-actions{display:flex;align-items:center;gap:7px}.availability-monitor-actions button,.availability-monitor-actions a{border:1px solid #dfe6ef;background:#fff;border-radius:8px;padding:6px 9px;color:var(--brand);font-size:.66rem;font-weight:750;text-decoration:none}.availability-frame-wrap{position:relative;background:#f7f9fc}.availability-frame-wrap iframe{display:block;width:100%;height:470px;border:0;background:#fff}.availability-frame-help{padding:8px 12px;font-size:.62rem;color:#7a8799;border-top:1px solid #edf1f5;background:#fff}.availability-disclaimer{margin:0 22px 22px;padding:11px 13px;border-radius:11px;background:#f7f9fc;border:1px solid #e7ecf3;display:flex;gap:9px;align-items:flex-start}.availability-disclaimer>span{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;background:#e8f1ff;color:var(--brand);font-weight:800;font-size:.68rem}.availability-disclaimer p{margin:1px 0 0;font-size:.65rem;line-height:1.45;color:#66758a}\n@media(max-width:700px){.availability-service-grid{grid-template-columns:1fr}.availability-monitor-bar{align-items:flex-start;flex-direction:column}.availability-frame-wrap iframe{height:520px}}\n

/* Correção 2026-08-14: quatro abas da home sempre visíveis */
.portal-local-tabs{
  display:grid !important;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:0 !important;
  overflow:visible !important;
}
.portal-local-tab{
  min-width:0;
  width:100%;
  justify-content:center;
  padding:0 8px !important;
  font-size:.74rem !important;
}
.portal-local-tab .portal-tab-icon{flex:0 0 auto}
@media(max-width:1180px){
  .portal-local-tab{font-size:.70rem !important;padding:0 5px !important;gap:5px !important}
}
@media(max-width:700px){
  .portal-local-tabs{
    display:flex !important;
    overflow-x:auto !important;
    scrollbar-width:thin;
  }
  .portal-local-tab{
    flex:0 0 auto;
    width:auto;
    min-width:135px;
    padding:0 12px !important;
  }
}

/* Status automático: MDF-e / ANTT / Pamcard */
.availability-service.availability-auto{align-items:flex-start}.availability-status-pill{margin-left:auto;white-space:nowrap;border-radius:999px;padding:5px 8px;font-size:.59rem;font-weight:850;border:1px solid transparent}.availability-status-pill.is-loading{background:#f1f4f8;color:#7a8798}.availability-status-pill.is-ok{background:#eaf8f0;color:#147a43;border-color:#ccebd9}.availability-status-pill.is-warn{background:#fff5dc;color:#9a6500;border-color:#f4dfaa}.availability-status-pill.is-info{background:#edf5ff;color:#27649b;border-color:#d4e7fa}.availability-status-pill.is-unknown{background:#f3f4f6;color:#667085;border-color:#e1e4e8}.availability-subservices{display:flex;gap:4px;flex-wrap:wrap;margin-top:5px}.availability-subservices span{font-size:.54rem;padding:3px 5px;border-radius:6px;background:#f3f5f8;color:#6f7c8e}.availability-subservices span.ok{background:#eef8f2;color:#24794b}.availability-subservices span.unknown{background:#f4f4f5;color:#777}

/* Ajuste visual 2026-08-14: abas legíveis e painel Central dedicado ao banner */
.portal-banner-only{
  padding:18px;
}
.portal-marketing-stage-full{
  width:100%;
  height:auto !important;
  min-height:420px !important;
  aspect-ratio:16 / 7;
  border-radius:16px !important;
  overflow:hidden;
  box-shadow:none !important;
  background:#eef3f8;
}
.portal-marketing-stage-full .marketing-slide,
.portal-marketing-stage-full .marketing-slide img{
  width:100%;
  height:100%;
}
.portal-marketing-stage-full .marketing-slide img{
  object-fit:contain;
  background:#eef3f8;
}
.portal-banner-empty{
  min-height:420px;
  border-radius:16px;
  background:linear-gradient(135deg,color-mix(in srgb,var(--brand) 8%,white),#f8fbff 72%);
  border:1px dashed color-mix(in srgb,var(--brand) 24%,#dfe6ee);
  display:flex;
  align-items:center;
  justify-content:center;
  gap:16px;
  color:#51637a;
  text-align:left;
}
.portal-banner-empty>span{
  width:56px;
  height:56px;
  border-radius:15px;
  display:grid;
  place-items:center;
  background:var(--brand);
  color:white;
  font-weight:900;
  font-size:1rem;
}
.portal-banner-empty strong{display:block;color:#17365d;font-size:1rem;margin-bottom:4px}
.portal-banner-empty p{margin:0;font-size:.76rem;color:#687990}

/* Desktop: quatro abas bem distribuídas sem sobrepor ícone/texto */
.portal-local-tabs{
  min-height:62px;
  height:auto !important;
  padding:0 10px !important;
  align-items:stretch;
}
.portal-local-tab{
  min-height:62px;
  line-height:1.18;
  text-align:center;
  gap:7px !important;
  white-space:normal !important;
}
.portal-tab-icon{
  display:inline-grid;
  place-items:center;
  min-width:18px;
}

/* Larguras intermediárias: 2 abas por linha para não esmagar os dizeres */
@media (max-width:760px){
  .portal-local-tabs{
    display:grid !important;
    grid-template-columns:repeat(2,minmax(0,1fr)) !important;
    overflow:visible !important;
    padding:0 !important;
  }
  .portal-local-tab{
    width:100% !important;
    min-width:0 !important;
    min-height:54px;
    padding:0 10px !important;
    justify-content:center;
    font-size:.75rem !important;
    border-bottom:1px solid #edf1f5;
  }
  .portal-local-tab:after{left:18px;right:18px}
  .portal-banner-only{padding:12px}
  .portal-marketing-stage-full{min-height:300px !important;aspect-ratio:4 / 3}
  .portal-banner-empty{min-height:300px}
}

@media (max-width:430px){
  .portal-local-tab{font-size:.71rem !important;gap:5px !important}
  .portal-marketing-stage-full{min-height:240px !important}
  .portal-banner-empty{min-height:240px;flex-direction:column;text-align:center;padding:24px}
}

/* ===== AJUSTE HEADER: evita rolagem horizontal e mantém Sair visível ===== */
html, body { max-width:100%; overflow-x:hidden; }
.enterprise-topbar-inner{
  width:100%;
  max-width:1800px !important;
  padding-left:18px;
  padding-right:18px;
  gap:12px !important;
  box-sizing:border-box;
}
.enterprise-brand{flex:0 0 auto;min-width:230px}
.portal-top-nav{
  flex:1 1 auto !important;
  min-width:0;
  margin-left:0 !important;
  margin-right:0 !important;
  justify-content:center;
  overflow:hidden;
}
.portal-top-link{
  flex:0 1 auto;
  min-width:0;
  padding-left:8px !important;
  padding-right:8px !important;
  font-size:.70rem !important;
}
.enterprise-account{
  flex:0 0 auto !important;
  min-width:0;
  gap:6px !important;
  margin-left:auto;
}
.enterprise-new-ticket{padding-left:11px !important;padding-right:11px !important;white-space:nowrap}
.enterprise-user{min-width:0;padding-right:8px !important}
.enterprise-user-copy{min-width:58px !important;max-width:95px}
.enterprise-user-copy strong,.enterprise-user-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.staff-status-inline{min-width:0 !important;width:148px;flex:0 0 148px}
.staff-status-inline .form-select{width:100%;padding-right:26px}
.enterprise-logout{
  display:inline-flex !important;
  align-items:center;
  justify-content:center;
  flex:0 0 auto;
  white-space:nowrap;
  min-width:42px;
  padding:8px 6px !important;
}
/* menu administrativo pode rolar dentro da própria faixa, nunca a página inteira */
.enterprise-navbar{overflow:hidden}
.enterprise-nav-inner{
  width:100%;
  max-width:1800px;
  padding-left:18px;
  padding-right:18px;
  box-sizing:border-box;
  overflow-x:auto;
  overflow-y:hidden;
  scrollbar-width:none;
  -ms-overflow-style:none;
}
.enterprise-nav-inner::-webkit-scrollbar{display:none}
.enterprise-nav-link{flex:0 0 auto}

@media(max-width:1500px){
  .enterprise-brand{min-width:205px}
  .enterprise-brand-text small{display:none}
  .portal-top-link{padding-left:6px !important;padding-right:6px !important;font-size:.67rem !important}
  .enterprise-new-ticket{display:none !important}
  .staff-status-inline{width:132px;flex-basis:132px}
}
@media(max-width:1280px){
  .portal-top-link:nth-child(5),
  .portal-top-link:nth-child(6){display:none !important}
  .enterprise-user-copy{display:none}
  .enterprise-user{padding-right:5px !important}
}
@media(max-width:1050px){
  .portal-top-nav{display:none !important}
  .enterprise-brand{min-width:0}
  .enterprise-account{margin-left:auto}
}
@media(max-width:720px){
  .enterprise-topbar-inner{padding-left:10px;padding-right:10px}
  .staff-status-inline{display:none}
  .enterprise-logout{min-width:auto;padding:8px 4px !important}
}

/* ===== Consolidação: pré-visualização segura de anexos ===== */
.attachment-preview-open{overflow:hidden}
.attachment-preview-modal{position:fixed;inset:0;z-index:2200;display:grid;place-items:center;padding:24px}
.attachment-preview-modal[hidden]{display:none!important}
.attachment-preview-backdrop{position:absolute;inset:0;background:rgba(10,23,38,.72);backdrop-filter:blur(3px)}
.attachment-preview-dialog{position:relative;z-index:1;width:min(1120px,calc(100vw - 48px));height:min(820px,calc(100vh - 48px));display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 28px 90px rgba(10,23,38,.3);overflow:hidden}
.attachment-preview-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;border-bottom:1px solid var(--line);background:#fff}
.attachment-preview-head>div:first-child{min-width:0;display:flex;flex-direction:column;gap:2px}
.attachment-preview-head strong{max-width:640px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.95rem}
.attachment-preview-close{border:0;background:#f3f6f9;color:#405064;width:36px;height:36px;border-radius:10px;font-size:1.35rem;line-height:1;display:grid;place-items:center}
.attachment-preview-close:hover{background:#e8eef4;color:var(--ink)}
.attachment-preview-body{flex:1;min-height:0;display:grid;place-items:center;background:#eef3f7;padding:12px}
.attachment-preview-body img{max-width:100%;max-height:100%;object-fit:contain;border-radius:10px;box-shadow:0 6px 24px rgba(10,23,38,.12)}
.attachment-preview-body iframe{width:100%;height:100%;border:0;border-radius:10px;background:#fff}
.attachment-preview-fallback{display:flex;flex-direction:column;align-items:center;text-align:center;gap:6px;color:var(--muted);padding:28px}
.attachment-preview-fallback strong{color:var(--ink)}
@media(max-width:767px){.attachment-preview-modal{padding:10px}.attachment-preview-dialog{width:calc(100vw - 20px);height:calc(100vh - 20px)}.attachment-preview-head{align-items:flex-start}.attachment-preview-head .btn{display:none}.attachment-preview-head strong{max-width:70vw}}

/* Saúde técnica */
.health-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.health-card{display:flex;gap:12px;align-items:flex-start;border:1px solid #e4e9ee;border-radius:16px;padding:16px;background:#fff}.health-card.is-ok{border-color:#cfe9dc}.health-card.is-warn{border-color:#f2d59a}.health-icon{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;font-weight:800;background:#edf4f8;color:var(--brand,#176a9c);flex:0 0 auto}.health-card.is-ok .health-icon{background:#e9f7ef;color:#177245}.health-card.is-warn .health-icon{background:#fff6df;color:#8b6508}.health-card small{display:block;color:#718096}.health-card strong{display:block;font-size:1.05rem;margin:2px 0 4px}.health-card p{margin:0;color:#5f6b76;font-size:.88rem;word-break:break-word}.health-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.health-actions>div{border:1px solid #e7ebef;border-radius:14px;padding:16px;background:#fafcfd}.health-actions p{color:#66727d;margin:.35rem 0 1rem}@media(max-width:900px){.health-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:620px){.health-grid,.health-actions{grid-template-columns:1fr}}

/* =========================================================
   Home v1.0 — refinamento visual final (2026-08-17)
   ========================================================= */
.portal-home-bg{background:#f7f9fc!important}
.portal-home-shell{max-width:1540px!important;padding-top:24px!important;padding-bottom:34px!important}
.portal-status-grid{grid-template-columns:minmax(230px,.92fr) minmax(300px,1.08fr) minmax(390px,1.6fr) minmax(220px,.78fr)!important;gap:18px!important;margin-bottom:20px!important}
.portal-status-card,.portal-team-card,.portal-time-card,.portal-panel,.portal-feature-grid>article{border-color:#e1e8f0!important;box-shadow:0 5px 18px rgba(20,42,70,.035)!important}
.portal-status-card,.portal-team-card{min-height:148px!important;padding:24px!important}
.portal-status-icon{width:42px!important;height:42px!important}
.portal-status-card small,.portal-team-card small{font-size:.78rem!important}
.portal-status-card strong{font-size:1.02rem!important;margin-top:2px!important}
.portal-status-card p,.portal-team-card p{font-size:.78rem!important;line-height:1.55!important}
.portal-team-public a{font-size:.76rem!important;margin-top:12px!important}

.portal-time-card{min-height:148px;background:#fff;border:1px solid #d9e6e2;border-radius:16px;padding:22px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}
.portal-time-date{display:flex;align-items:center;justify-content:center;gap:8px;color:#3f526b;font-size:.76rem;margin-bottom:8px}.portal-time-date>span{color:var(--brand)}.portal-time-date strong{font-weight:750}
.portal-time-clock{font-size:2rem;line-height:1;font-weight:850;letter-spacing:-.04em;color:#13233a;margin:5px 0 8px}.portal-time-card>small{font-size:.76rem;color:#6d7b8e}

.portal-dashboard-grid{grid-template-columns:minmax(0,1.48fr) minmax(350px,.9fr) minmax(320px,.82fr)!important;gap:18px!important}
.portal-panel{border-radius:16px!important}
.portal-central-panel{min-height:0!important}
.portal-local-tabs{min-height:64px!important;background:#fff;padding:0 14px!important}
.portal-local-tab{font-size:.78rem!important;font-weight:760!important}
.portal-section-heading{padding:30px 32px 20px!important}.portal-section-heading h2{font-size:1.65rem!important}.portal-section-heading p{font-size:.82rem!important;line-height:1.55!important;max-width:560px}
.portal-ticket-form{margin:0 26px 28px!important;padding:26px!important;background:#fcfdff!important}
.portal-login-required{margin:20px 26px 28px!important;padding:26px!important;min-height:126px;background:linear-gradient(135deg,color-mix(in srgb,var(--brand) 5%,white),#fbfdff)!important;border-color:color-mix(in srgb,var(--brand) 16%,#e8edf3)!important}.portal-login-required>span{width:50px!important;height:50px!important;border-radius:50%!important;background:color-mix(in srgb,var(--brand) 9%,white)!important;color:var(--brand)!important}.portal-login-required strong{font-size:.94rem!important}.portal-login-required p{font-size:.78rem!important;line-height:1.5!important}.portal-login-required .btn{min-height:44px;padding:0 20px;display:inline-flex;align-items:center}

.portal-news-panel,.portal-quick-panel{padding:22px!important}.portal-card-title{margin-bottom:18px!important}.portal-card-title strong{font-size:.94rem!important}.portal-news-list{gap:10px!important}.portal-news-item{grid-template-columns:118px 1fr!important;padding:9px!important;border-radius:13px!important}.portal-news-thumb{height:86px!important}.portal-news-copy strong{font-size:.79rem!important}.portal-news-copy p{font-size:.69rem!important}.portal-mini-empty{min-height:160px;display:flex;align-items:center;justify-content:center;text-align:center;border:1px dashed #dfe6ee;border-radius:12px;background:#fbfcfe;padding:20px!important}
.portal-quick-grid{gap:12px!important}.portal-quick-item{min-height:112px!important;border-radius:14px!important;font-size:.76rem!important}.portal-quick-item>span{font-size:1.35rem!important;color:var(--brand)}

.portal-feature-grid{gap:18px!important;margin-top:20px!important}.portal-feature-grid>article{min-height:142px!important;padding:24px!important;align-items:center!important}.portal-feature-grid>article>span{width:52px!important;height:52px!important;border-radius:13px!important;background:color-mix(in srgb,var(--brand) 7%,#f2f6fb)!important;color:var(--brand)!important}.portal-feature-grid strong{font-size:.83rem!important}.portal-feature-grid p{font-size:.72rem!important;line-height:1.6!important}
.portal-banner-only{padding:22px!important}.portal-marketing-stage-full,.portal-banner-empty{min-height:430px!important}

@media(max-width:1380px){.portal-status-grid{grid-template-columns:1fr 1fr 1.5fr!important}.portal-time-card{grid-column:3}.portal-team-card{grid-column:auto!important}.portal-dashboard-grid{grid-template-columns:minmax(0,1.3fr) minmax(310px,.85fr)!important}.portal-side-column{grid-column:1/-1!important;grid-template-columns:repeat(2,1fr)!important}.portal-middle-column{min-width:0}.portal-time-card{display:none}}
@media(max-width:980px){.portal-status-grid{grid-template-columns:1fr 1fr!important}.portal-team-card{grid-column:1/-1!important}.portal-dashboard-grid{grid-template-columns:1fr!important}.portal-side-column{grid-column:auto!important;grid-template-columns:1fr 1fr!important}.portal-feature-grid{grid-template-columns:1fr 1fr!important}}
@media(max-width:700px){.portal-status-grid{grid-template-columns:1fr!important}.portal-team-card{grid-column:auto!important}.portal-side-column{grid-template-columns:1fr!important}.portal-feature-grid{grid-template-columns:1fr!important}.portal-section-heading{padding:22px!important}.portal-login-required{margin:16px!important}.portal-banner-only{padding:12px!important}}

/* ===== Admin dashboard v2 — refinamento visual ===== */
.admin-dashboard-page{color:#122033;min-height:100vh;overflow-x:hidden}
.admin-v2-shell{max-width:1500px!important;margin:0 auto;padding:34px 28px 10px}
.admin-v2-hero{display:flex;justify-content:space-between;gap:28px;align-items:flex-end;margin-bottom:28px}
.admin-v2-eyebrow{font-size:.82rem;font-weight:800;color:var(--brand);margin-bottom:7px}
.admin-v2-hero h1{font-size:2.1rem;line-height:1.08;letter-spacing:-.035em;margin:0 0 7px;font-weight:800;color:#132238}
.admin-v2-hero p{margin:0;color:#6b7788;font-size:.97rem}
.admin-v2-hero-actions{display:flex;gap:12px;align-items:center}
.admin-v2-btn{min-height:46px;padding:0 18px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:750;text-decoration:none;border:1px solid #dbe3ea;white-space:nowrap}
.admin-v2-btn-light{background:#fff;color:#26374a;box-shadow:0 3px 10px rgba(15,23,42,.04)}
.admin-v2-btn-primary{background:var(--brand);border-color:var(--brand);color:#fff;box-shadow:0 8px 18px color-mix(in srgb,var(--brand) 22%,transparent)}
.admin-v2-overview-grid{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:22px;margin-bottom:20px}
.admin-v2-overview-card,.admin-v2-clock-card,.admin-v2-side-card,.admin-v2-queue-card{background:#fff;border:1px solid #dde5ec;border-radius:14px;box-shadow:0 4px 16px rgba(15,23,42,.035)}
.admin-v2-overview-card>header{padding:18px 22px;border-bottom:1px solid #edf1f4;display:flex;justify-content:space-between;align-items:center;gap:16px}
.admin-v2-overview-card>header strong{font-size:1rem}.admin-v2-overview-card>header span{font-size:.75rem;color:#8591a1}
.admin-v2-metrics{display:grid;grid-template-columns:repeat(4,1fr);padding:22px 24px;gap:20px}
.admin-v2-metric{display:flex;gap:13px;align-items:center;min-width:0}.admin-v2-metric-icon{width:42px;height:42px;border-radius:11px;background:#f4f7fa;display:flex;align-items:center;justify-content:center;color:#5b6d83;font-weight:900;flex:0 0 auto}.admin-v2-metric div{display:flex;flex-direction:column;min-width:0}.admin-v2-metric b{font-size:1.5rem;line-height:1;color:#15243a;margin-bottom:5px}.admin-v2-metric strong{font-size:.82rem;white-space:nowrap}.admin-v2-metric small{font-size:.72rem;color:#8490a0;margin-top:2px}.admin-v2-metric-success .admin-v2-metric-icon{background:#eaf8ef;color:#11824a}.admin-v2-metric-success b{color:#12804a}
.admin-v2-side-summary{display:grid;grid-template-columns:1fr;gap:12px}.admin-v2-clock-card{padding:16px 18px;text-align:center;display:flex;flex-direction:column;justify-content:center;min-height:112px}.admin-v2-clock-date{font-size:.76rem;color:#58697d;font-weight:700}.admin-v2-clock-card strong{font-size:1.72rem;letter-spacing:.02em;color:#15243a;margin:5px 0 2px}.admin-v2-clock-card small{color:#7f8a98;text-transform:capitalize}.admin-v2-side-card{min-height:76px;padding:14px 17px;display:flex;justify-content:space-between;align-items:center;border-left:3px solid #d8e1e8}.admin-v2-side-card div{display:flex;flex-direction:column}.admin-v2-side-card strong{font-size:.84rem}.admin-v2-side-card small{font-size:.69rem;color:#8792a1;margin-top:3px}.admin-v2-side-card>b{font-size:1.35rem}.admin-v2-side-danger{border-left-color:#e84b56}.admin-v2-side-warning{border-left-color:#ef8a31}
.admin-v2-quick-actions{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:19px}.admin-v2-quick-actions>a{min-height:82px;background:#fff;border:1px solid #e0e7ed;border-radius:12px;padding:15px 16px;display:flex;align-items:center;gap:12px;text-decoration:none;color:#203147;transition:.18s ease;box-shadow:0 3px 12px rgba(15,23,42,.025)}.admin-v2-quick-actions>a:hover{transform:translateY(-1px);border-color:color-mix(in srgb,var(--brand) 35%,#dce5ec);box-shadow:0 8px 20px rgba(15,23,42,.06)}.admin-v2-quick-actions>a>span{width:38px;height:38px;border-radius:10px;background:#f3f7fb;color:#276fd2;display:flex;align-items:center;justify-content:center;font-weight:900;font-size:1.1rem;flex:0 0 auto}.admin-v2-quick-actions strong{display:block;font-size:.82rem}.admin-v2-quick-actions small{display:block;color:#8993a1;font-size:.69rem;margin-top:3px;line-height:1.25}
.admin-v2-tabs{display:flex;gap:8px;border-bottom:1px solid #dce4ea;margin:0 0 16px;overflow-x:auto;scrollbar-width:thin}.admin-v2-tabs a{min-width:165px;padding:11px 14px 12px;color:#455468;text-decoration:none;border-bottom:2px solid transparent;font-weight:750;font-size:.78rem}.admin-v2-tabs a small{display:block;font-size:.65rem;color:#9aa4b2;font-weight:500;margin-top:3px;white-space:nowrap}.admin-v2-tabs a.active{color:var(--brand);border-bottom-color:var(--brand)}
.admin-v2-queue-card{overflow:hidden}.admin-v2-queue-head{padding:18px 20px 12px}.admin-v2-queue-head h2{font-size:1rem;margin:0 0 4px;font-weight:800}.admin-v2-queue-head p{font-size:.7rem;color:#8793a2;margin:0}
.admin-v2-filters{display:grid;grid-template-columns:minmax(260px,2fr) repeat(3,minmax(145px,.7fr)) auto auto;gap:10px;padding:0 18px 14px}.admin-v2-search{position:relative}.admin-v2-search span{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:#7a8797}.admin-v2-search input,.admin-v2-filters select{width:100%;height:40px;border:1px solid #dbe3e9;border-radius:8px;background:#fff;padding:0 11px;font-size:.75rem;color:#36475a;outline:none}.admin-v2-search input{padding-left:34px}.admin-v2-search input:focus,.admin-v2-filters select:focus{border-color:color-mix(in srgb,var(--brand) 55%,#dbe3e9);box-shadow:0 0 0 3px color-mix(in srgb,var(--brand) 9%,transparent)}.admin-v2-filters button{height:40px;border:0;border-radius:8px;background:#172436;color:#fff;font-weight:750;padding:0 17px;font-size:.76rem}.admin-v2-clear{height:40px;display:flex;align-items:center;color:#657385;font-size:.75rem;text-decoration:none;padding:0 5px}
.admin-v2-table-wrap{width:100%;overflow:auto;border-top:1px solid #edf1f4}.admin-v2-table{width:100%;border-collapse:collapse;min-width:1110px;background:#fff}.admin-v2-table thead th{padding:11px 14px;font-size:.63rem;text-transform:uppercase;letter-spacing:.035em;color:#647285;background:#fbfcfd;border-bottom:1px solid #e8edf1;white-space:nowrap}.admin-v2-table tbody td{padding:11px 14px;font-size:.75rem;color:#334458;border-bottom:1px solid #edf1f4;vertical-align:middle}.admin-v2-table tbody tr:hover{background:#fbfdfc}.admin-v2-table tbody tr.is-unread{background:color-mix(in srgb,var(--brand) 3%,white)}.admin-v2-table td strong{font-size:.75rem;color:#26364a;display:block}.admin-v2-table td small{font-size:.65rem;color:#929dab;display:block;margin-top:2px}.admin-v2-ticket-no{display:flex;align-items:center;gap:6px}.admin-v2-ticket-no>a{color:var(--brand);font-weight:850;text-decoration:none}.badge-urgent,.badge-overdue{font-size:.58rem;font-weight:800;padding:3px 6px;border-radius:999px;background:#ffe5e7;color:#c62b38}.badge-overdue{background:#fff0d9;color:#b86a00}.admin-v2-soft-badge{display:inline-flex;padding:4px 8px;background:#f2f4f7;border-radius:6px;color:#5d6877;font-size:.67rem;font-weight:650}.priority-pill,.status-pill{display:inline-flex;align-items:center;padding:4px 8px;border-radius:6px;font-size:.65rem;font-weight:800;white-space:nowrap}.priority-normal{background:#edf4ff;color:#2469c9}.priority-baixa{background:#eff5f3;color:#567269}.priority-alta{background:#fff0d9;color:#b66a00}.priority-urgente{background:#ffe4e6;color:#c52d3a}.status-finalizado{background:#e8f8ee;color:#117943}.status-novo,.status-aberto{background:#eef4ff;color:#2966bd}.status-em-atendimento{background:#fff4df;color:#ad6a00}.status-aguardando-resposta{background:#f3edff;color:#7353b4}.admin-v2-open{display:inline-flex;align-items:center;justify-content:center;height:30px;padding:0 12px;border:1px solid color-mix(in srgb,var(--brand) 55%,#d6e4dc);border-radius:7px;color:var(--brand);font-size:.68rem;font-weight:800;text-decoration:none;background:#fff}.admin-v2-open:hover{background:var(--brand);color:#fff}.admin-v2-empty{padding:48px;text-align:center;color:#8c97a5}
.admin-v2-pagination{display:flex;justify-content:center;gap:7px;padding:16px}.admin-v2-pagination a{width:34px;height:34px;border:1px solid #dfe6eb;border-radius:7px;display:flex;align-items:center;justify-content:center;text-decoration:none;color:#435267;font-size:.76rem;font-weight:700;background:#fff}.admin-v2-pagination a.active{background:var(--brand);border-color:var(--brand);color:#fff}.admin-v2-pagination a.disabled{pointer-events:none;opacity:.4}
.admin-v2-bottom-features{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:#dfe8e4;border:1px solid #dfe8e4;border-radius:12px;overflow:hidden;margin:22px 0 6px}.admin-v2-bottom-features article{background:color-mix(in srgb,var(--brand) 2%,white);padding:18px;display:flex;align-items:center;gap:12px}.admin-v2-bottom-features article>span{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--brand) 10%,white);color:var(--brand);font-size:1.15rem;font-weight:900}.admin-v2-bottom-features strong{font-size:.78rem;display:block}.admin-v2-bottom-features small{font-size:.67rem;color:#798696;display:block;margin-top:3px;line-height:1.35}.admin-v2-footer{text-align:center;color:#8692a0;padding:18px 12px 30px;font-size:.7rem}.admin-v2-footer small{display:inline-block;margin-top:4px}
@media(max-width:1180px){.admin-v2-overview-grid{grid-template-columns:1fr}.admin-v2-side-summary{grid-template-columns:repeat(3,1fr)}.admin-v2-quick-actions{grid-template-columns:repeat(3,1fr)}.admin-v2-filters{grid-template-columns:1fr 1fr 1fr}.admin-v2-search{grid-column:1/-1}.admin-v2-bottom-features{grid-template-columns:repeat(2,1fr)}}
@media(max-width:800px){.admin-v2-shell{padding:22px 14px}.admin-v2-hero{align-items:flex-start;flex-direction:column}.admin-v2-hero-actions{width:100%}.admin-v2-btn{flex:1}.admin-v2-overview-card>header{align-items:flex-start;flex-direction:column}.admin-v2-metrics{grid-template-columns:repeat(2,1fr)}.admin-v2-side-summary{grid-template-columns:1fr}.admin-v2-clock-card{display:none}.admin-v2-quick-actions{grid-template-columns:repeat(2,1fr)}.admin-v2-filters{grid-template-columns:1fr 1fr}.admin-v2-filters button{grid-column:1/-1}.admin-v2-bottom-features{grid-template-columns:1fr}.admin-v2-hero h1{font-size:1.7rem}}
@media(max-width:520px){.admin-v2-metrics{grid-template-columns:1fr}.admin-v2-quick-actions{grid-template-columns:1fr}.admin-v2-filters{grid-template-columns:1fr}.admin-v2-search{grid-column:auto}.admin-v2-tabs a{min-width:145px}}

/* Logo configurável da Central */
.enterprise-brand-mark.has-image{background:#fff;border:1px solid #e5ebf1;overflow:hidden;padding:3px;box-shadow:0 5px 16px rgba(15,23,42,.08)}
.enterprise-brand-mark.has-image img{display:block;width:100%;height:100%;object-fit:contain;border-radius:6px}
.brand-logo-config{display:flex;align-items:center;gap:16px;padding:14px;border:1px solid #e6ebf2;border-radius:14px;background:#f9fbfc}
.brand-logo-preview{width:72px;height:72px;flex:0 0 72px;border-radius:16px;background:linear-gradient(145deg,var(--brand-2),var(--brand));display:flex;align-items:center;justify-content:center;color:#fff;font-weight:900;font-size:1.05rem;overflow:hidden;box-shadow:0 8px 22px rgba(15,23,42,.08)}
.brand-logo-preview img{width:100%;height:100%;object-fit:contain;background:#fff;padding:5px}
.brand-logo-fields{flex:1;min-width:0}
@media(max-width:640px){.brand-logo-config{align-items:flex-start;flex-direction:column}.brand-logo-preview{width:64px;height:64px;flex-basis:64px}}

/* === Ticket detail refinement 2026-08 === */
.pro-shell{max-width:1480px;padding-top:18px;padding-bottom:30px}.ticket-topbar{margin:0 0 14px}.ticket-topbar>.btn,.ticket-topbar .btn{min-height:38px;border-radius:10px;font-weight:750;padding:.5rem .9rem}.ticket-topbar .btn-light{background:#fff;border:1px solid #dfe6eb}.ticket-topbar .btn-light:hover{background:#f7faf8;border-color:#cbd8d1}.ticket-topbar .btn-outline-danger{background:#fff}
.ticket-workspace{border-radius:18px!important;box-shadow:0 12px 34px rgba(16,44,31,.08)!important;overflow:hidden;background:#fff}.ticket-summary-card{padding:28px 32px 24px;align-items:center}.ticket-summary-main .eyebrow{font-size:.76rem;letter-spacing:.04em;color:#0b7e55;font-weight:850}.ticket-summary-main h1{font-size:2rem;line-height:1.12;margin:7px 0 10px}.ticket-summary-main h1 span{font-weight:500;color:#647487}.ticket-summary-main p{font-size:.84rem;color:#657487}.ticket-summary-badges{gap:9px;align-items:flex-end}.ticket-summary-badges .status,.ticket-summary-badges .priority-badge{font-size:.8rem;padding:.5rem .78rem;border-radius:10px}.ticket-summary-badges .sla-chip{margin-top:8px;font-size:.82rem;font-weight:800;background:transparent;border:0;padding:0;color:#34475a}
.ticket-flow{padding:22px 36px;background:#fbfdfc}.flow-step{gap:12px}.flow-step>span{width:42px;height:42px;font-size:.84rem}.flow-step:not(:last-child)::after{left:55px;right:14px;top:21px;background:#d5e8de}.flow-step>div{background:#fbfdfc;padding-right:12px}.flow-step strong{font-size:.86rem;color:#25384a}.flow-step small{font-size:.72rem}.flow-step.done>span{background:#eff9f3;border-color:#cde6d8;color:#087a52}.flow-step.done:not(:last-child)::after{background:#9ed2b9}.flow-step.current>span{background:#078458;border-color:#078458;box-shadow:0 5px 14px rgba(7,132,88,.2)}.flow-step.current strong{color:#087a52}
.detail-tabs{padding:16px 28px 0;gap:10px;background:#fff}.detail-tab{padding:12px 16px 14px;font-size:.84rem;font-weight:750;display:flex;align-items:center;gap:8px;color:#657487}.detail-tab.active{color:#087a52;border-bottom-color:#087a52}.tab-icon{font-size:1rem;color:#5d7082}.detail-tab.active .tab-icon{color:#087a52}.detail-pane{padding:26px 28px 28px}.two-column-layout{grid-template-columns:minmax(0,2.35fr) minmax(300px,.95fr);gap:20px}.content-stack,.side-stack{gap:18px}.content-card,.side-card{border-radius:14px;padding:22px;border-color:#dce7e1;box-shadow:0 2px 5px rgba(27,50,39,.025)}.content-card-head{align-items:center;margin-bottom:16px}.content-card-head h2,.side-card h3{font-size:.98rem;display:flex;align-items:center;gap:10px}.content-card-head>span{font-size:.73rem}.section-icon{width:28px;height:28px;border-radius:8px;background:#edf8f2;color:#0b865b;display:inline-flex;align-items:center;justify-content:center;font-size:.9rem}.section-icon-success{border-radius:50%;background:#eaf7f0}.overview-primary-card .pro-description{padding:22px 18px;font-size:1.02rem;background:#f8faf9;border:1px solid #edf2ef;border-radius:12px;min-height:92px}.success-card{background:linear-gradient(180deg,#f7fcf9,#f4fbf7);border-color:#d5ebdf}.success-card>div:last-child{padding:4px 0 0;font-size:.96rem}.ticket-overview-summary{padding:22px 24px}.summary-list{gap:0}.summary-list>div{padding:13px 0}.summary-list dt{font-size:.72rem;color:#66768a}.summary-list dd{font-size:.8rem;color:#162536}.summary-list>div:last-child dd{text-transform:capitalize}
.ticket-meta-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-top:1px solid #e1e8e4;background:#fcfdfc;padding:0 24px}.ticket-meta-item{min-width:0;display:flex;align-items:flex-start;gap:12px;padding:18px 20px;position:relative}.ticket-meta-item:not(:last-child)::after{content:"";position:absolute;right:0;top:17px;bottom:17px;width:1px;background:#e0e7e3}.ticket-meta-icon{width:32px;height:32px;border-radius:9px;background:#f1f7f4;color:#4e6172;display:flex;align-items:center;justify-content:center;font-weight:800;flex:0 0 auto}.ticket-meta-item>div{min-width:0;display:flex;flex-direction:column}.ticket-meta-item small{color:#68788a;font-size:.72rem;margin-bottom:2px}.ticket-meta-item strong{font-size:.82rem;color:#172536;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-meta-item em{font-size:.69rem;color:#68788a;font-style:normal;margin-top:2px}
@media(max-width:1100px){.ticket-summary-card{padding:24px}.ticket-flow{padding:18px 24px}.two-column-layout{grid-template-columns:1fr}.ticket-meta-strip{grid-template-columns:1fr 1fr}.ticket-meta-item:nth-child(2)::after{display:none}}
@media(max-width:760px){.ticket-topbar{align-items:stretch;flex-direction:column}.ticket-topbar>div{display:grid!important;grid-template-columns:1fr 1fr;gap:8px!important}.ticket-topbar>div form:last-child{grid-column:1/-1}.ticket-topbar .btn{width:100%}.ticket-summary-card{padding:20px}.ticket-summary-main h1{font-size:1.55rem}.ticket-summary-badges{align-items:flex-start;flex-direction:row;flex-wrap:wrap}.ticket-flow{grid-template-columns:1fr;padding:16px 20px}.flow-step:not(:last-child)::after{display:none}.detail-tabs{padding-left:16px;padding-right:16px}.detail-pane{padding:18px 16px 20px}.ticket-meta-strip{grid-template-columns:1fr}.ticket-meta-item:not(:last-child)::after{top:auto;left:18px;right:18px;bottom:0;width:auto;height:1px}.ticket-meta-item{padding:14px 18px}}


/* ===== Urgência escolhida pelo solicitante + SLA de início ===== */
.urgency-picker{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:4px}
.urgency-option{position:relative;display:block;cursor:pointer;margin:0}
.urgency-option input{position:absolute;opacity:0;pointer-events:none}
.urgency-option-body{display:flex;min-height:108px;flex-direction:column;justify-content:center;gap:4px;padding:16px;border:1px solid #dfe7e4;border-radius:14px;background:#fff;transition:.18s ease;box-shadow:0 3px 12px rgba(15,23,42,.025)}
.urgency-option-body strong{font-size:.98rem;color:#172033}.urgency-option-body small{color:#6b7788}.urgency-option-body b{margin-top:4px;font-size:.78rem;color:#526071;font-weight:700}
.urgency-option:hover .urgency-option-body{transform:translateY(-1px);border-color:#b9cdc6;box-shadow:0 7px 18px rgba(15,23,42,.06)}
.urgency-option input:checked + .urgency-option-body{border:2px solid var(--theme-primary,#16845f);background:color-mix(in srgb,var(--theme-primary,#16845f) 5%,white);box-shadow:0 0 0 3px color-mix(in srgb,var(--theme-primary,#16845f) 10%,transparent)}
.urgency-option.urgency-urgente input:checked + .urgency-option-body{border-color:#dc3545;background:#fff7f7;box-shadow:0 0 0 3px rgba(220,53,69,.09)}
.urgency-option.urgency-alta input:checked + .urgency-option-body{border-color:#d88912;background:#fffaf1;box-shadow:0 0 0 3px rgba(216,137,18,.09)}
.sla-settings-intro{padding:12px 14px;border-radius:12px;background:#f6f9f8;color:#526071;font-size:.88rem;margin-bottom:16px}
.sla-settings-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.sla-setting{padding:14px;border:1px solid #e0e7e5;border-radius:14px;background:#fff}.sla-setting>span{display:flex;flex-direction:column;margin-bottom:10px}.sla-setting b{font-size:.95rem}.sla-setting small{color:#778294;margin-top:2px}
.sla-setting.sla-urgent{border-top:3px solid #dc3545}.sla-setting.sla-high{border-top:3px solid #d88912}.sla-setting.sla-normal{border-top:3px solid #3979d6}.sla-setting.sla-low{border-top:3px solid #7c8795}
.urgency-readonly{display:flex;align-items:center}.sla-chip.sla-met{background:#e9f8ef;color:#137a46;border-color:#bfe8ce}.sla-chip.sla-breached,.sla-chip.sla-overdue{background:#fff0f1;color:#b4232f;border-color:#f3c3c8}.sla-chip.sla-warning{background:#fff7e9;color:#9c6300;border-color:#f1d49c}
@media(max-width:900px){.urgency-picker,.sla-settings-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:560px){.urgency-picker,.sla-settings-grid{grid-template-columns:1fr}}

/* Catálogo configurável da abertura de chamados */
.catalog-settings-grid{display:grid;grid-template-columns:1fr 1.25fr;gap:18px;align-items:start}
.catalog-textarea{min-height:190px;resize:vertical;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,"Liberation Mono",monospace;font-size:.86rem;line-height:1.55}
.catalog-settings-note{padding:12px 14px;border-radius:12px;background:color-mix(in srgb,var(--theme-primary,#13825f) 7%,#fff);border:1px solid color-mix(in srgb,var(--theme-primary,#13825f) 18%,#e6ece9);font-size:.86rem;color:#536471}
@media(max-width:900px){.catalog-settings-grid{grid-template-columns:1fr}}


/* PROCEDURES DIRECTORY */
.procedures-shell,.procedures-admin-shell{padding-bottom:42px}.procedures-head{align-items:center}.procedure-directory{display:grid;gap:18px}.procedure-group{padding:0;overflow:hidden}.procedure-group-head{display:flex;align-items:center;justify-content:space-between;padding:20px 22px;border-bottom:1px solid #e7edf2}.procedure-group-head>div{display:flex;align-items:center;gap:10px}.procedure-group-head h2{font-size:18px;margin:0}.procedure-group-head>span{font-size:12px;color:#738095}.procedure-group-symbol{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:var(--ent-primary-soft);color:var(--ent-primary);font-weight:800}.procedure-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;padding:18px}.procedure-card{display:flex;flex-direction:column;min-height:220px;border:1px solid #dde6ed;border-radius:16px;padding:18px;background:#fff;box-shadow:0 8px 25px rgba(23,38,55,.035)}.procedure-card:hover{border-color:color-mix(in srgb,var(--ent-primary) 35%,#dde6ed);transform:translateY(-1px)}.procedure-card-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:var(--ent-primary-soft);color:var(--ent-primary);font-size:18px;font-weight:800;margin-bottom:14px}.procedure-card-copy{flex:1}.procedure-card h3{font-size:16px;margin:7px 0 7px;color:#142033}.procedure-card p{font-size:13px;line-height:1.55;color:#68768a;margin:0}.procedure-card-meta{display:flex;gap:8px;align-items:center}.procedure-access{display:inline-flex;align-items:center;border-radius:999px;padding:4px 9px;font-size:11px;font-weight:800}.procedure-access.public{background:#e9f8f0;color:#13754e}.procedure-access.restricted{background:#fff4df;color:#9a6000}.procedure-open{margin-top:16px}.empty-procedures{text-align:center;padding:60px 25px}.procedure-empty-icon{width:58px;height:58px;border-radius:18px;margin:0 auto 16px;display:grid;place-items:center;background:var(--ent-primary-soft);color:var(--ent-primary);font-size:24px}.empty-procedures h2{font-size:20px}.empty-procedures p{color:#718096}.procedures-admin-grid{display:grid;grid-template-columns:minmax(300px,390px) minmax(0,1fr);gap:18px;align-items:start}.procedure-create-card{position:sticky;top:18px}.procedure-admin-form{display:grid;gap:13px;padding:20px}.procedure-form-row{display:grid;grid-template-columns:1.5fr .7fr;gap:10px}.procedure-admin-list{display:grid;gap:12px;padding:16px}.procedure-admin-item{border:1px solid #dfe7ed;border-radius:15px;padding:15px;background:#fff}.procedure-admin-item.is-disabled{opacity:.68;background:#f8fafb}.procedure-admin-item-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px}.procedure-admin-item-head>div:first-child{display:flex;flex-direction:column;gap:2px}.procedure-admin-item-head strong{font-size:14px}.procedure-admin-item-head span{font-size:11px;color:#758397}.procedure-edit-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.procedure-admin-actions{display:flex;justify-content:flex-end;margin-top:10px}.procedure-admin-secondary-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:9px;padding-top:9px;border-top:1px dashed #e2e8ed}.procedure-admin-empty{padding:35px;text-align:center;color:#7b8798}.status-muted{background:#eef1f4;color:#6c7888}@media(max-width:1050px){.procedure-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.procedures-admin-grid{grid-template-columns:1fr}.procedure-create-card{position:static}}@media(max-width:700px){.procedure-grid{grid-template-columns:1fr;padding:12px}.procedure-group-head{padding:16px}.procedure-edit-grid,.procedure-form-row{grid-template-columns:1fr}.procedure-edit-grid .grid-span-2{grid-column:auto}.procedure-admin-item-head{flex-direction:column}.procedure-card{min-height:0}}

/* PROCEDIMENTOS — navegação em pastas no padrão da biblioteca de Treinamentos */
.procedures-library-shell{max-width:1480px}.procedure-header-actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.procedure-user-chip{display:inline-flex;align-items:center;gap:7px;padding:9px 12px;border:1px solid #dce7e1;border-radius:11px;background:#fff;color:#4e6170;font-size:.82rem}.procedure-user-chip strong{color:#172536}.procedure-library-intro{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 20px;margin-bottom:16px}.procedure-library-intro>div{display:flex;gap:13px;align-items:center}.procedure-library-intro strong{display:block;color:#172536;margin-bottom:2px}.procedure-library-intro p{margin:0;color:#68788a;font-size:.84rem}.procedure-library-intro small{color:#7c8897;text-align:right}.procedure-library-icon{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:var(--ent-primary-soft);color:var(--ent-primary);font-size:18px;font-weight:800}.procedure-folder-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.procedure-folder-card{display:flex;flex-direction:column;min-height:205px;padding:20px;text-decoration:none!important;color:inherit;background:#fff;border:1px solid #dfe8e3;border-radius:17px;box-shadow:0 7px 24px rgba(22,40,31,.04);transition:.18s ease}.procedure-folder-card:hover{transform:translateY(-2px);border-color:color-mix(in srgb,var(--ent-primary) 34%,#dfe8e3);box-shadow:0 12px 30px rgba(22,40,31,.075)}.procedure-folder-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.procedure-folder-icon{width:48px;height:42px;display:grid;place-items:center;border-radius:11px 11px 10px 10px;background:linear-gradient(180deg,color-mix(in srgb,var(--ent-primary) 14%,#fff),color-mix(in srgb,var(--ent-primary) 7%,#fff));color:var(--ent-primary);font-size:21px;font-weight:800}.procedure-folder-icon.large{width:54px;height:49px;font-size:24px;flex:0 0 auto}.procedure-folder-arrow{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:#f4f7f5;color:#647487;transition:.18s}.procedure-folder-card:hover .procedure-folder-arrow{background:var(--ent-primary);color:#fff}.procedure-folder-card h2{font-size:1rem;color:#172536;margin:0 0 5px}.procedure-folder-card p{font-size:.8rem;color:#758295;margin:0 0 16px}.procedure-folder-meta{display:flex;gap:7px;flex-wrap:wrap;margin-top:auto}.procedure-breadcrumb-row{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:14px}.procedure-breadcrumb-row>div{display:flex;align-items:center;gap:8px;color:#758295;font-size:.83rem}.procedure-breadcrumb-row strong{color:#263646}.procedure-folder-detail{overflow:hidden}.procedure-folder-detail-head{padding:22px 24px;border-bottom:1px solid #e5ece8;background:linear-gradient(180deg,#fff,#fbfdfc)}.procedure-folder-title{display:flex;align-items:center;gap:15px}.procedure-folder-title h2{font-size:1.25rem;margin:1px 0 2px}.procedure-folder-title p{color:#748293;margin:0;font-size:.82rem}.procedure-document-list{display:grid}.procedure-document-row{display:grid;grid-template-columns:44px minmax(0,1fr) auto;gap:14px;align-items:center;padding:17px 22px;border-bottom:1px solid #edf1ef}.procedure-document-row:last-child{border-bottom:0}.procedure-document-row:hover{background:#fbfdfc}.procedure-document-icon{width:40px;height:40px;border-radius:11px;display:grid;place-items:center;background:#f0f7f4;color:var(--ent-primary);font-weight:800}.procedure-document-copy{min-width:0}.procedure-document-name{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.procedure-document-name h3{font-size:.93rem;margin:0;color:#19283a}.procedure-document-copy p{font-size:.79rem;color:#718093;margin:4px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.procedure-document-actions{display:flex;gap:8px;justify-content:flex-end}.procedure-view-shell{max-width:1500px}.procedure-view-toolbar{display:flex;align-items:flex-end;justify-content:space-between;gap:22px;margin-bottom:15px}.procedure-view-toolbar h1{font-size:1.45rem;margin:2px 0 4px;color:#172536}.procedure-view-toolbar p{margin:0;color:#6e7c8e}.procedure-back-link{display:inline-block;text-decoration:none;color:var(--ent-primary);font-weight:700;font-size:.82rem;margin-bottom:14px}.procedure-viewer-card{padding:0;overflow:hidden}.procedure-viewer-head{height:52px;padding:0 18px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #e3eae6;background:#fbfdfc}.procedure-viewer-head>div{display:flex;align-items:center;gap:9px}.procedure-viewer-head strong{font-size:.84rem;color:#263646}.procedure-viewer-head small{color:#778596}.procedure-viewer-dot{width:9px;height:9px;border-radius:50%;background:#2eae78;box-shadow:0 0 0 4px #e6f6ef}.procedure-drive-frame{width:100%;height:calc(100vh - 245px);min-height:580px;border:0;background:#f1f4f2;display:block}.procedure-preview-unavailable{text-align:center;padding:70px 25px}.procedure-preview-unavailable h2{font-size:1.15rem;margin-bottom:8px}.procedure-preview-unavailable p{max-width:620px;margin:0 auto 18px;color:#718093}
@media(max-width:1200px){.procedure-folder-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:900px){.procedure-folder-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.procedure-document-row{grid-template-columns:44px minmax(0,1fr)}.procedure-document-actions{grid-column:2;justify-content:flex-start}.procedure-view-toolbar{align-items:flex-start;flex-direction:column}.procedure-drive-frame{height:70vh;min-height:500px}}@media(max-width:620px){.procedure-folder-grid{grid-template-columns:1fr}.procedure-library-intro{align-items:flex-start;flex-direction:column}.procedure-library-intro small{text-align:left}.procedure-breadcrumb-row{align-items:flex-start;flex-direction:column}.procedure-document-row{padding:15px;grid-template-columns:38px minmax(0,1fr);gap:10px}.procedure-document-icon{width:36px;height:36px}.procedure-document-actions{display:grid;grid-template-columns:1fr;width:100%}.procedure-document-actions .btn{width:100%}.procedure-folder-detail-head{padding:18px}.procedure-header-actions{justify-content:flex-start}.procedure-view-toolbar{padding-top:4px}.procedure-drive-frame{min-height:430px}}

/* ===== CARGAS DISPONIVEIS ===== */
.loads-login-shell{max-width:620px;padding-top:54px;padding-bottom:70px}.loads-login-card{padding:38px;border-radius:24px}.loads-login-icon{width:58px;height:58px;border-radius:18px;display:grid;place-items:center;background:var(--ent-primary-soft);color:var(--ent-primary);font-size:28px;margin-bottom:18px}.loads-login-card h1{font-size:34px;font-weight:800;margin:6px 0 10px}.loads-login-card>p{color:#66758a;margin-bottom:26px}.loads-first-access{display:flex;flex-direction:column;gap:3px;padding:13px 15px;border-radius:14px;background:#f5f8fa;color:#536175;font-size:13px}.loads-first-access strong{color:#203047}.loads-shell{padding-bottom:54px}.loads-head{align-items:center}.loads-user-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.loads-user-chip{display:inline-flex;gap:7px;align-items:center;background:#ebf8f1;border:1px solid #cfe9db;color:#0d7754;border-radius:999px;padding:9px 13px}.loads-summary-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:18px}.loads-summary-card{padding:18px 20px;display:flex;align-items:center;gap:14px}.loads-summary-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:var(--ent-primary-soft);color:var(--ent-primary);font-weight:800}.loads-summary-card div{display:flex;flex-direction:column}.loads-summary-card small{color:#728096;font-size:12px}.loads-summary-card strong{font-size:20px;color:#172236}.loads-publish-card{padding:22px;margin-bottom:24px}.loads-publish-form{display:grid;grid-template-columns:1.1fr 1.2fr 1.2fr 1.1fr .9fr .9fr auto;gap:12px;align-items:end}.loads-publish-form label{font-size:12px;font-weight:700;color:#5d6c80}.loads-publish-submit{display:flex}.loads-publish-submit .btn{height:42px;white-space:nowrap}.loads-accordion-section{margin-top:22px}.section-title-row{display:flex;justify-content:space-between;gap:20px;align-items:end;margin:0 2px 14px}.section-title-row h2{margin:2px 0 0;font-size:24px;font-weight:800}.section-title-row>small{color:#758398;max-width:470px;text-align:right}.loads-accordion{display:flex;flex-direction:column;gap:12px}.load-branch-card{background:#fff;border:1px solid #dce5ec;border-radius:18px;overflow:hidden;box-shadow:0 8px 24px rgba(31,55,78,.04)}.load-branch-toggle{width:100%;border:0;background:#fff;padding:18px 20px;display:flex;align-items:center;gap:14px;color:#1c2a3d;text-align:left}.load-branch-toggle:hover{background:#fbfcfd}.load-branch-leading{display:flex;align-items:center;gap:13px;flex:1;min-width:0}.load-branch-leading>span:last-child{display:flex;flex-direction:column;min-width:0}.load-branch-leading strong{font-size:16px}.load-branch-leading small{color:#768498;font-size:12px}.load-branch-icon{width:40px;height:40px;display:grid;place-items:center;border-radius:12px;background:var(--ent-primary-soft);color:var(--ent-primary)}.load-branch-badge{min-width:32px;height:28px;padding:0 9px;border-radius:999px;display:grid;place-items:center;background:#edf7f2;color:#0b7953;font-weight:800;font-size:12px}.load-chevron{font-size:22px;color:#738095;transition:transform .18s}.load-branch-card.is-open .load-chevron{transform:rotate(180deg)}.load-branch-panel{display:none;border-top:1px solid #edf1f4;padding:16px 18px 18px;background:#fbfcfd}.load-branch-card.is-open .load-branch-panel{display:block}.load-list{display:flex;flex-direction:column;gap:10px}.load-item-card{display:grid;grid-template-columns:minmax(250px,1.7fr) minmax(140px,1fr) minmax(120px,.8fr) minmax(110px,.75fr) minmax(130px,.8fr) auto;gap:14px;align-items:center;background:#fff;border:1px solid #e1e8ed;border-radius:14px;padding:15px 16px}.load-route{display:flex;align-items:center;gap:10px}.route-point{color:var(--ent-primary);font-size:10px}.load-route div,.load-info{display:flex;flex-direction:column;min-width:0}.load-item-card small{font-size:11px;color:#7a8798;margin-bottom:3px}.load-item-card strong{font-size:13px;color:#1a283b;overflow-wrap:anywhere}.load-route strong span{color:var(--ent-primary);margin:0 3px}.load-info.freight strong{color:#0b7a52;font-size:15px}.loads-empty-inline,.loads-empty{padding:24px;color:#718096;text-align:center}.loads-empty{display:flex;flex-direction:column;gap:4px}.admin-loads-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.load-admin-row{display:grid;grid-template-columns:1.5fr 100px 110px 80px;gap:8px;align-items:center}.load-branch-checks{display:flex;flex-wrap:wrap;gap:8px}.load-branch-checks label{display:inline-flex;align-items:center;gap:7px;border:1px solid #dce5ec;border-radius:10px;padding:8px 10px;background:#fff;font-size:13px;cursor:pointer}.load-branch-checks.compact label{padding:5px 8px;font-size:12px}.admin-load-accounts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.admin-load-account{border:1px solid #dfe7ed;border-radius:16px;padding:16px;background:#fbfcfd}.admin-load-account-head{display:flex;justify-content:space-between;gap:10px;margin-bottom:13px}.admin-load-account-head>div{display:flex;flex-direction:column}.admin-load-account-head small{color:#738095}.load-reset-pass{display:flex;align-items:center;gap:7px;margin-top:12px;font-size:12px;color:#66758a}.admin-load-account>form+form{margin-top:10px}.admin-load-table th{font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:#718096}.admin-load-table td{font-size:13px}.admin-load-table{margin-bottom:0}
@media(max-width:1250px){.loads-publish-form{grid-template-columns:repeat(3,1fr)}.loads-publish-submit{grid-column:span 3}.loads-publish-submit .btn{width:100%}.load-item-card{grid-template-columns:1.5fr 1fr 1fr}.load-info.publisher{display:none}.admin-load-accounts{grid-template-columns:1fr}}
@media(max-width:900px){.loads-summary-grid,.admin-loads-grid{grid-template-columns:1fr}.loads-publish-form{grid-template-columns:1fr 1fr}.loads-publish-submit{grid-column:span 2}.section-title-row{align-items:flex-start;flex-direction:column}.section-title-row>small{text-align:left}.load-item-card{grid-template-columns:1fr 1fr}.load-route{grid-column:1/-1}.load-admin-row{grid-template-columns:1fr 80px 100px}.load-admin-row .btn{grid-column:1/-1}.loads-user-actions{justify-content:flex-start}}
@media(max-width:600px){.loads-publish-form,.load-item-card{grid-template-columns:1fr}.loads-publish-submit{grid-column:auto}.loads-summary-card{padding:15px}.load-route{grid-column:auto}.load-admin-row{grid-template-columns:1fr}.loads-login-card{padding:24px}.loads-login-card h1{font-size:28px}}

/* Cargas públicas + gestão restrita por filial */
.loads-public-note{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px;padding:20px 22px}.loads-public-note>div{display:flex;flex-direction:column;gap:4px}.loads-public-note span{color:var(--muted,#64748b);font-size:.92rem}.load-manage-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.load-manage-actions form{margin:0}.load-edit-form{margin:10px 0 18px;padding:16px;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;align-items:end}.load-edit-form[hidden]{display:none!important}.load-edit-actions{display:flex;gap:8px;grid-column:1/-1}.load-item-card.can-manage{border-left:3px solid var(--brand,#12845f)}
@media(max-width:1100px){.load-edit-form{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:680px){.loads-public-note{align-items:flex-start;flex-direction:column}.load-edit-form{grid-template-columns:1fr}}


/* ===== AJUSTE FINAL MENU ADMIN: sem rolagem horizontal ===== */
/* O menu administrativo passa a quebrar em linhas quando necessário,
   mantendo Configurações e todas as opções sempre visíveis. */
.enterprise-navbar{
  height:auto !important;
  min-height:45px;
  overflow:visible !important;
}
.enterprise-nav-inner{
  height:auto !important;
  min-height:45px;
  max-width:1800px !important;
  display:flex !important;
  flex-wrap:wrap !important;
  justify-content:center;
  align-items:stretch;
  align-content:center;
  overflow-x:visible !important;
  overflow-y:visible !important;
  padding:0 12px !important;
  gap:0 2px !important;
}
.enterprise-nav-link{
  flex:0 0 auto !important;
  min-height:44px;
  padding:0 10px !important;
  font-size:.72rem !important;
  white-space:nowrap;
}

/* Em notebooks/telas menores o menu fica um pouco mais compacto,
   sem criar scroll lateral na página. */
@media(max-width:1500px){
  .enterprise-nav-link{padding:0 8px !important;font-size:.69rem !important;gap:5px !important}
  .nav-symbol{font-size:.76rem !important}
}
@media(max-width:1200px){
  .enterprise-nav-inner{justify-content:flex-start !important;padding:0 10px !important}
  .enterprise-nav-link{padding:0 7px !important;font-size:.67rem !important;min-height:41px}
}
@media(max-width:760px){
  .enterprise-nav-inner{flex-wrap:nowrap !important;overflow-x:auto !important;justify-content:flex-start !important;scrollbar-width:thin}
  .enterprise-navbar{overflow:hidden !important}
}

/* Cargas Disponíveis v2 */
.loads-v2{max-width:1540px;margin:0 auto;padding-bottom:56px}.loads-hero-v2{position:relative;display:grid;grid-template-columns:minmax(0,1.35fr) minmax(260px,.65fr) auto;align-items:center;gap:28px;padding:34px 38px;margin:20px 0 18px;border:1px solid #dbe7e1;border-radius:22px;background:linear-gradient(100deg,#f7fbf9 0%,#fbfdfc 58%,#f0f8f4 100%);overflow:hidden}.loads-hero-copy h1{margin:7px 0 8px;font-size:34px;font-weight:850;color:#102238}.loads-hero-copy p{margin:0;max-width:720px;color:#627187;font-size:15px}.loads-hero-art{display:flex;align-items:center;justify-content:center;color:var(--ent-primary,#11845f);min-height:120px}.loads-hero-art svg{width:min(100%,300px);height:auto;filter:drop-shadow(0 14px 18px rgba(17,132,95,.08))}.loads-hero-action{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}.loads-login-offer{white-space:nowrap}.loads-summary-v2{margin-bottom:18px}.loads-summary-v2 .loads-summary-card{min-height:112px;border-radius:18px}.loads-summary-v2 .loads-summary-card strong{font-size:28px;line-height:1.1;margin-top:2px}.loads-summary-v2 .loads-summary-card em{font-style:normal;color:#8290a2;font-size:12px;margin-top:4px}.loads-publish-v2{border-radius:20px;padding:24px 26px}.loads-publish-v2 .content-card-head{margin-bottom:16px}.loads-publish-v2 .content-card-head h2{font-size:20px}.loads-publish-form-v2{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px 16px}.loads-publish-form-v2 .loads-publish-submit{align-self:end}.loads-publish-form-v2 .loads-publish-submit .btn{width:100%;min-height:42px}.loads-filter-card{padding:20px 22px;margin:18px 0 24px;border-radius:18px}.loads-filter-head{display:flex;justify-content:space-between;gap:18px;align-items:center;margin-bottom:14px}.loads-filter-head h2{font-size:20px;margin:2px 0 0;font-weight:800}.loads-filter-grid{display:grid;grid-template-columns:1fr 1.35fr 1fr 1fr 1fr;gap:12px}.loads-filter-grid label{display:block;font-size:11px;font-weight:750;color:#68778a;margin:0 0 5px}.loads-filter-result{font-size:12px;color:#768498;margin-top:12px}.loads-title-v2{align-items:center}.loads-accordion-v2{gap:10px}.loads-accordion-v2 .load-branch-card{border-radius:15px;box-shadow:0 4px 16px rgba(30,55,75,.035)}.loads-accordion-v2 .load-branch-toggle{padding:15px 18px}.loads-accordion-v2 .load-branch-panel{padding:0;background:#fff;overflow:hidden}.load-table-wrap{width:100%;overflow-x:auto}.load-table-v2{width:100%;border-collapse:collapse;min-width:1180px;background:#fff}.load-table-v2 thead th{padding:11px 14px;background:#f7f9fa;border-bottom:1px solid #e3e9ed;font-size:10px;letter-spacing:.045em;text-transform:uppercase;color:#69788a;white-space:nowrap}.load-table-v2 tbody td{padding:13px 14px;border-bottom:1px solid #edf1f3;color:#334258;font-size:12.5px;vertical-align:middle}.load-table-v2 tbody tr:last-child td{border-bottom:0}.load-table-v2 tbody tr:hover:not(.load-edit-row){background:#fbfdfc}.load-table-v2 td strong{color:#162539;font-size:12.5px}.load-freight strong{color:#0c8059!important;font-size:13.5px!important;white-space:nowrap}.vehicle-pill{display:inline-flex;align-items:center;padding:5px 8px;border-radius:999px;background:#eef7f3;color:#167453;font-weight:700;white-space:nowrap;font-size:11px}.load-manage-actions{flex-wrap:nowrap}.load-edit-row td{background:#f8fbf9!important;padding:16px!important}.load-edit-form-v2{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;align-items:end}.load-edit-form-v2 label{font-size:11px;font-weight:700;color:#66758a}.load-edit-form-v2 .load-edit-actions{grid-column:1/-1}.load-data-row[hidden],.load-edit-row[hidden],.load-branch-card[hidden]{display:none!important}.loads-no-filter-results{padding:28px;text-align:center;color:#78869a;font-size:13px}.loads-info-v2{display:flex;gap:14px;align-items:flex-start;margin-top:22px;padding:20px 22px;border-color:#d2e9df;background:#f4fbf7}.loads-info-icon{width:32px;height:32px;border:2px solid var(--ent-primary,#11845f);border-radius:50%;display:grid;place-items:center;color:var(--ent-primary,#11845f);font-weight:850;flex:0 0 auto}.loads-info-v2 strong{color:#125d46}.loads-info-v2 p{margin:4px 0 0;color:#607185;font-size:13px}
@media(max-width:1300px){.loads-hero-v2{grid-template-columns:1fr 260px}.loads-hero-action{grid-column:1/-1;justify-content:flex-start}.loads-filter-grid{grid-template-columns:repeat(3,1fr)}.loads-publish-form-v2{grid-template-columns:repeat(3,1fr)}.load-edit-form-v2{grid-template-columns:repeat(3,1fr)}}
@media(max-width:900px){.loads-hero-v2{grid-template-columns:1fr;padding:26px}.loads-hero-art{display:none}.loads-filter-grid,.loads-publish-form-v2,.load-edit-form-v2{grid-template-columns:1fr 1fr}.loads-summary-v2{grid-template-columns:1fr}.loads-filter-head{align-items:flex-start}}
@media(max-width:620px){.loads-filter-grid,.loads-publish-form-v2,.load-edit-form-v2{grid-template-columns:1fr}.loads-hero-v2{padding:22px}.loads-hero-copy h1{font-size:28px}.loads-filter-head{flex-direction:column}.loads-filter-head .btn{width:100%}}

/* ===== Central UX v1.0.0 ===== */
.central-toast-stack{position:fixed;top:86px;right:22px;z-index:99999;width:min(390px,calc(100vw - 32px));display:grid;gap:10px}.central-toast{display:grid;grid-template-columns:32px 1fr 24px;gap:10px;align-items:center;background:#fff;border:1px solid #dce4ea;border-radius:12px;padding:12px 12px;box-shadow:0 14px 35px rgba(15,42,58,.16);transform:translateX(18px);opacity:0;transition:.22s ease}.central-toast.show{transform:none;opacity:1}.central-toast-icon{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-weight:800;background:#eaf4fb;color:#176a9c}.central-toast-success .central-toast-icon{background:#e7f6ee;color:#18794e}.central-toast-warning .central-toast-icon{background:#fff4d8;color:#8a6200}.central-toast-danger .central-toast-icon{background:#fdebea;color:#b42318}.central-toast-text{font-size:14px;line-height:1.35;color:#263844}.central-toast button{border:0;background:transparent;font-size:20px;color:#75838d;cursor:pointer}.central-connection{position:fixed;right:20px;bottom:18px;z-index:99990;border-radius:999px;padding:7px 11px;font-size:12px;font-weight:700;box-shadow:0 8px 24px rgba(15,42,58,.13);transition:.2s}.central-connection.is-online{background:#edf8f2;color:#18794e;border:1px solid #ccebd9}.central-connection.is-offline{background:#fff1ef;color:#b42318;border:1px solid #f3c7c2}.central-spinner{display:inline-block;width:14px;height:14px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;vertical-align:-2px;animation:centralSpin .7s linear infinite}@keyframes centralSpin{to{transform:rotate(360deg)}}.central-modal-backdrop{position:fixed;inset:0;z-index:100000;background:rgba(11,30,42,.46);backdrop-filter:blur(3px);display:grid;place-items:center;padding:18px}.central-modal{width:min(440px,100%);background:#fff;border-radius:18px;padding:25px;box-shadow:0 24px 70px rgba(8,31,46,.25);text-align:center}.central-modal-icon{margin:0 auto 12px;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:#fff3d6;color:#8a6200;font-size:22px;font-weight:800}.central-modal h3{font-size:19px;margin:0 0 8px;color:#173446}.central-modal p{color:#657682;margin:0 0 20px;line-height:1.5}.central-modal-actions{display:flex;justify-content:center;gap:10px;flex-wrap:wrap}.central-clock{background:#eaf4fb;color:#176a9c}@media(max-width:600px){.central-toast-stack{top:74px;right:16px}.central-connection{right:12px;bottom:12px}.central-modal-actions .btn{flex:1}}

/* Cargas Disponiveis v1.0.2 - abas e contato por filial */
.loads-view-tabs{
  display:flex;
  gap:8px;
  align-items:center;
  margin:20px 0;
  padding:6px;
  width:max-content;
  max-width:100%;
  border:1px solid var(--line, #dce5e1);
  border-radius:14px;
  background:#fff;
  box-shadow:0 8px 24px rgba(20,55,45,.04);
}
.loads-view-tab{
  border:0;
  background:transparent;
  color:#60716b;
  border-radius:10px;
  min-height:42px;
  padding:9px 15px;
  font-weight:800;
  display:inline-flex;
  gap:8px;
  align-items:center;
  justify-content:center;
  transition:.18s ease;
}
.loads-view-tab:hover{background:#f3f8f6;color:#0b6b50}
.loads-view-tab.is-active{background:#e9f6f1;color:#087253;box-shadow:inset 0 0 0 1px #cbe7dd}
[data-load-view][hidden]{display:none!important}
.branch-phone-inline{white-space:nowrap}
.loads-contacts-view{margin-top:6px}
.loads-contact-grid{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:16px;
  margin-top:16px;
}
.load-contact-card{padding:20px;min-width:0}
.load-contact-card-head{display:flex;align-items:center;gap:12px;padding-bottom:16px;border-bottom:1px solid #e6ece9}
.load-contact-card-head>div{min-width:0;flex:1}
.load-contact-card-head small,.load-contact-phone small{display:block;color:#74827e;font-size:12px;margin-bottom:2px}
.load-contact-card-head h3{font-size:18px;line-height:1.2;margin:0;color:#14251f;overflow-wrap:anywhere}
.load-contact-icon,.load-contact-phone-icon{
  width:40px;height:40px;border-radius:11px;display:grid;place-items:center;flex:0 0 auto;
  background:#eaf7f2;color:#087253;font-weight:900
}
.load-contact-manage-badge{font-size:11px;font-weight:800;color:#087253;background:#e9f6f1;border:1px solid #cae6dc;border-radius:999px;padding:5px 8px;white-space:nowrap}
.load-contact-phone{display:flex;align-items:center;gap:12px;padding:18px 0}
.load-contact-phone>div{min-width:0}
.load-contact-phone a,.load-contact-phone strong{font-size:17px;font-weight:850;color:#10251e;text-decoration:none;overflow-wrap:anywhere}
.load-contact-phone a:hover{color:#087253;text-decoration:underline}
.load-contact-edit-form{padding-top:15px;border-top:1px dashed #d7e2de}
.load-contact-edit-form>.form-label{font-size:12px;font-weight:800;color:#4b5d57;margin-bottom:7px}
.load-contact-edit-row{display:flex;gap:8px;align-items:center}
.load-contact-edit-row .form-control{min-width:0}
.load-contact-edit-row .btn{white-space:nowrap}
.load-contact-edit-form>small{display:block;color:#7b8884;font-size:11px;margin-top:7px}
@media(max-width:1100px){.loads-contact-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:720px){
  .loads-view-tabs{width:100%;display:grid;grid-template-columns:1fr 1fr}
  .loads-view-tab{font-size:12px;padding:8px}
  .loads-contact-grid{grid-template-columns:1fr}
  .load-contact-edit-row{flex-direction:column;align-items:stretch}
  .load-contact-edit-row .btn{width:100%}
  .branch-phone-inline{white-space:normal}
}